This isn’t your typical vendor call—it’s where our community gathers to grow! Every Friday, we meet to share company updates, celebrate ingenious MSP workflows, and spotlight the innovative automations our partners have been cooking up. Think of it as part town hall, part talent show, with a dash of nerdy fun. Whether you join to learn, laugh, or present your masterpiece, this is your stage to connect, collaborate, and inspire. Grab your coffee (or your drink of choice), and let’s keep building brilliance together!
Is 3pm EST on Fridays not a great time for you? Check out our EU and ANZ monthly calls where you can catch all the latest Rewst updates and have the opportunity to view or present live automation demos.
Our Open Mics are recorded and posted here soon after for easy viewing.
🎤 Aharon introduces the weekly open mic, explains its technical nature, and emphasizes the importance of asking questions for success in automation.
📢 Ashe notes George is on vacation and transitions to Danial for product and dev updates.
🛠️ Danial shares bug fixes, app builder improvements, and previews Robo Roosti’s completion handler feature with documentation links.
⚡ Aharon highlights major performance improvements thanks to backend engine optimizations.
🛍️ JP presents the marketplace update, releasing the "Rotate Account Password" crate and discussing customization options.
📚 Clea announces new training courses, updated documentation, certifications, and gamified CluckU features before heading out on vacation.
👨💻 Matt demonstrates an MSP Duo user onboarding workflow using child account APIs and HMAC signatures to streamline processes.
🔧 Austin showcases a form-driven Active Directory update workflow with PowerShell logging before/after values for attributes.
🤖 Will presents an agentic AI workflow in Slack that orchestrates multiple specialized agents, generates reports, and explores future integrations.
💬 Community members discuss use cases for AI, MCP triggers, and integrating chat interfaces with Rewst for automation.
📝 Emmitt demonstrates a workflow that automatically generates SOPs with AI and emails them as documentation.
🚦 Aharon gives a humorous “traffic report” while critiquing school pickup lines and recycling habits.
⚠️ Members raise awareness about serious vulnerabilities in N-central, emphasizing urgent patching and MFA protection.
👋 The session closes with thanks to first-time presenters and encouragement for future demos.
Latest EU Open Mic video recording
Contents of EU Open Mic recording:
🎤 Welcome & Reminders - Host emphasizes asking questions, encourages technical participation, and reminds to track time savings in workflows.
🖥️ Product Updates - Frank shares July improvements including smarter crates, automated support access inheritance, app builder design tweaks, and better workflow reliability.
🔗 Integrations - New Crush Bank integration, updates to Ninja One, Microsoft CSP, Super Ops, Acronis, plus upcoming BVOIP and Leader integrations.
🛒 Marketplace Update - New BitLocker recovery keys crate, updated onboarding/offboarding crates, over 40 bug fixes, and key enhancements in July.
📚 Education Update - Clea announces new technical pre-assessment course, updated live training, enhanced onboarding videos, and contest winner recognition.
🌐 Community & Events - Highlights Aharon’s keynote on YouTube, upcoming Halo webinar, and International Cat Day photo contest.
📧 Demo 1 (Reinier) - Showcases a workflow for sending welcome emails to all client employees post-onboarding, plus an app builder tool for viewing and linking organization variables.
🔒 Demo 2 (Linden) - Presents a permission-controlled form system using Microsoft group checks to restrict access and secure workflows.
📚 Demo 3 (Brent & Chantelle) - Demonstrate “The Beast” app for exam prep tracking with mobile-friendly design, and “Question of the Day” app for standup meetings with random participant selection.
🛡️ Expired Token Monitor - Shares a monitoring automation that detects expired API tokens using org tags, error handling, and status checks to prevent automation failures.
📅 Closing & Call for Demos - Encourages community members to share their work in future sessions and reminds about ongoing open mic calls.
Latest ANZ Open Mic video recording
Contents of ANZ Open Mic recording:
🔔 Sarah outlines today’s agenda, notes the community demo reschedule, and invites questions.
🔧 Jake presents July 18 and July 25 Rewst updates—crate reliability, custom HTML branding, Ninja ticketing actions, JSONB null-character fixes, upcoming DropSuite/VoIP integrations, and previews Danial’s RoboRewsty feature.
📧 Jake demonstrates the new core confirmation email in Rewst, showcasing actionable buttons with default, footer-less, and custom-branded examples.
🎓 Jake announces the embedded LMS in the Rewst docs portal, highlights onboarding and automation courses, and teases an Easter-egg change hunt.
📂 Michael walks through a PowerShell-driven Rewst workflow that downloads a PDF as Base64 and uploads it in chunks to SharePoint.
🌐 Jake shows how to embed an App Builder iframe into Halo PSA tickets, enabling in-ticket Rewst form interactions.
❓ The host leads a community Q&A on AI workflow timelines, GraphQL failure-reporting workflows, tag-based handlers, and upcoming customer demos.
