May 16, 2025: Secure Your Help Desk with Face Match Automation

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Open Mic Video Recording

Contents of the Recording:

  • 🎙️ "Aharon" opens with reminders about the call, Flow registration urgency, and the importance of asking questions to succeed with automation.

  • 📹 George encourages community content contributions for Workflow Wednesday and shares a success story.

  • 🛠️ Danial presents updates like “no validate” in Halo PSA, new ServiceNow triggers, and UI improvements.

  • 📦 JP shares marketplace progress on bug fixes, transforms, and upcoming refactors.

  • 🏫 Clea gives shoutouts to new certification earners and highlights updates to Cluck University’s layout and calendar.

  • 🔐 Stephen demos a face-checking workflow using Entra Verified ID to securely verify identities across tenants.

  • 📦 Jen shares a QR-based label and inventory tracking workflow using Halo and Roost to manage tech items.

  • 🤖 Emmitt shows a workflow using Teams bots to track ticket status changes and escalate after delays.

  • ⚙️ Owen demos a GitHub-shared workflow for monitoring admin password alerts via Microsoft Graph.

  • 🧪 Ben shares form tips like markdown tricks, prefilled fields, and hidden metadata use cases.

  • 💬 Q&A covers crate improvement requests, folder features, filtering execution history, error handling in workflows, and onboarding edge cases.

How to Get Help

CLUCK UNIVERSITY – REWST TRAINING:

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