> For the complete documentation index, see [llms.txt](https://docs.rewst.help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rewst.help/updates/roc-open-mics/roc-open-mics-north-america/2025-roc-open-mics/august-15-2025-how-msps-are-using-ai-for-automation-today.md).

# August 15, 2025: How MSPs Are Using AI for Automation Today

### **Join Live!**

Join us live every Friday at 3 pm EST!

[Download the Calendar Invite here](https://engine.rewst.io/webhooks/custom/trigger/02eb02e2-1177-43d9-9e13-8547414979fc/c47fdd7f-4075-47a8-ba92-94e790e67c06?request_type=open_mic_link&)!

## Open Mic Video Recording

{% embed url="<https://youtu.be/MjaWJf2e2eU>" %}

### Contents of the Recording:

* 🎤 Aharon introduces the weekly open mic, explains its technical nature, and emphasizes the importance of asking questions for success in automation.
* 📢 Ashe notes George is on vacation and transitions to Danial for product and dev updates.
* 🛠️ Danial shares bug fixes, app builder improvements, and previews Robo Roosti’s completion handler feature with documentation links.
* ⚡ Aharon highlights major performance improvements thanks to backend engine optimizations.
* 🛍️ JP presents the marketplace update, releasing the "Rotate Account Password" crate and discussing customization options.
* 📚 Clea announces new training courses, updated documentation, certifications, and gamified CluckU features before heading out on vacation.
* 👨‍💻 Matt demonstrates an MSP Duo user onboarding workflow using child account APIs and HMAC signatures to streamline processes.
* 🔧 Austin showcases a form-driven Active Directory update workflow with PowerShell logging before/after values for attributes.
* 🤖 Will presents an agentic AI workflow in Slack that orchestrates multiple specialized agents, generates reports, and explores future integrations.
* 💬 Community members discuss use cases for AI, MCP triggers, and integrating chat interfaces with Rewst for automation.
* 📝 Emmitt demonstrates a workflow that automatically generates SOPs with AI and emails them as documentation.
* 🚦 Aharon gives a humorous “traffic report” while critiquing school pickup lines and recycling habits.
* ⚠️ Members raise awareness about serious vulnerabilities in N-central, emphasizing urgent patching and MFA protection.
* 👋 The session closes with thanks to first-time presenters and encouragement for future demos.

<details>

<summary><strong>How to Get Help</strong></summary>

* 💬 Chat (Discord): [https://discord.gg/rewst​​](https://discord.gg/rewst%E2%80%8B%E2%80%8B)
  * Private #{{ msp }} channel
  * \#the-kewp
* 🎫 Submit Tickets to: <the_roc@rewst.io>
* 📝 Feature Request + Integration Requests: <https://rewst.canny.io/>

**CLUCK UNIVERSITY – REWST TRAINING:**

* 👨‍🏫 Live Instructor-Led Training: <https://calendly.com/cluck-u/>
* 🏁 Rewst Foundations Training: <https://docs.rewst.help/cluck-university/rewst-foundations-10x>
* ▶️ On-demand Videos: <https://docs.rewst.help/cluck-university/rewst-foundations-10x>

**DOCS:**

* 🥚 Rewst Docs: <https://docs.rewst.help>
* ⛩️ Jinja Docs: <https://jinja.palletsprojects.com/>

**KEY LINKS:**

* 📝 Feature Request + Integration Requests: <https://rewst.canny.io/>

</details>


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