August 15, 2025: How MSPs Are Using AI for Automation Today
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Open Mic Video Recording
Contents of the Recording:
🎤 Aharon introduces the weekly open mic, explains its technical nature, and emphasizes the importance of asking questions for success in automation.
📢 Ashe notes George is on vacation and transitions to Danial for product and dev updates.
🛠️ Danial shares bug fixes, app builder improvements, and previews Robo Roosti’s completion handler feature with documentation links.
⚡ Aharon highlights major performance improvements thanks to backend engine optimizations.
🛍️ JP presents the marketplace update, releasing the "Rotate Account Password" crate and discussing customization options.
📚 Clea announces new training courses, updated documentation, certifications, and gamified CluckU features before heading out on vacation.
👨💻 Matt demonstrates an MSP Duo user onboarding workflow using child account APIs and HMAC signatures to streamline processes.
🔧 Austin showcases a form-driven Active Directory update workflow with PowerShell logging before/after values for attributes.
🤖 Will presents an agentic AI workflow in Slack that orchestrates multiple specialized agents, generates reports, and explores future integrations.
💬 Community members discuss use cases for AI, MCP triggers, and integrating chat interfaces with Rewst for automation.
📝 Emmitt demonstrates a workflow that automatically generates SOPs with AI and emails them as documentation.
🚦 Aharon gives a humorous “traffic report” while critiquing school pickup lines and recycling habits.
⚠️ Members raise awareness about serious vulnerabilities in N-central, emphasizing urgent patching and MFA protection.
👋 The session closes with thanks to first-time presenters and encouragement for future demos.
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