August 22, 2025 - Training update

Explore what new changes the Cluck University team made in the last week.

General News and Reminders

• SHOUT OUTS TO:

  • Brian, Mario, Miranda, Nick, Noel, Bree, Nicholas, Ashmit, Nicholas, Verson, and Truby for passing the Foundations Certification.

    • Take the Rewst Foundations Exam, and collect your prestigious Certified Rewster badge in Discord along with access to the super-secret Discord channel.

  • Adam, Verson, Miranda, Jack, Nicholas, Jessica, Nicholas, and Daniel for passing the Clean Automation Certification.

  • And our very own Vince!

    • Take the Clean Automation exam and get that fancy certificate!

• Join us in our Cluck-U Discord channel if you have any questions, comments, or concerns!

• Sign up for Cluck University Office Hours to work through any questions you have during and after training! If there is something you want us to cover, Let us know!

Cluck U and Documentation Updates

What's New at Cluck University?

• Updated Modifying Crates lesson

• Lots of internal work!

New and Updated Documentation Pages:

• PSA: Update Ticket With User Offboard Links Crate

• PSA: Update Ticket With User Onboard Links Crate

• Rotate Account Passwords Crate

• Reset Microsoft MFA Crate

• Configure Out of Office on Mailbox Crate

• Updated guidance for how to use customer PowerShell scripting with our RMM integrations:

  • ConnectWise Automate integration

  • ConnectWise Screenconnect integration

  • Datto RMM integration

  • Kaseya VSA integration

  • Kaseya VSA X integration

  • N-able N-central integration

  • NinjaOne integration

• Updated guidance on what Crate syncing is and how to identify synced workflows versus unsynced workflows

• Several new transform actions:

  • URL encode

  • URL decode

  • Average

  • Range

  • Convert from epoch

• A large clean up of our App Builder documentation