Last updated 3 months ago
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Explore what new changes the Training team has made in the last week.
As a reminder, our new training schedule, starting July 10th is as follows:
Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1pm EST
Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1pm EST
Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1pm EST
Thursdays: ROC AMA @ 12pm EST
We've created automations to create tickets for any requests. Feel free to add to the list!
Join us in our new if you have any questions, comments, or concerns!
Documentation
Open Mic - June 30th Video and Page Added
NinjaRMM Integration Setup Documentation Added
Don't forget to sign up for our first and !
With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!
A discussion with a ROC engineer that doesn't result in a fix on first discussion
If you have a call to troubleshoot, create workflows or other ROC work
For all onboarding or expansion work
If a call results in a new workflow idea or request
If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.
