# June 5, 2025: Auto-document with SyncMonkey ### **Join Live!** Join us live on the first Thursday of every month at 3pm GMT [Download the Calendar Invite here](https://go.rew.st/open-mic?hs_preview=BFeQDWBI-187816500244)! ## Open Mic Video Recording {% embed url="" %} ### Contents of the Recording: * πŸ“’ Rewst’s Tampa conference is announced, with reminders to register soon due to limited tickets and accommodations, plus mentions of secret side events and a call for attendees to connect. * πŸ’¬ Discord is emphasized as a core support and knowledge-sharing hub, with private MSP channels and direct Rock team access for building tickets. * πŸ§‘β€πŸ« George introduces the β€œCall to Cohorts” program for structured onboarding and invites experienced partners to serve as guest mentors. * πŸ“ˆ A business leaders focus group is launched to discuss strategic hiring and high-level automation ROI, with a sign-up form shared. * 🧡 A new NinjaOne Discord channel is introduced, and attendees are invited to record Workflow Wednesday clips in exchange for Rewst swag. * πŸ› οΈ Danial shares product updates including a new StreamOne Ion integration, Freshdesk polling triggers, Proofpoint API enhancements, transform improvements, and a new workflow search/filter UI. * πŸŽ“ Lauren highlights new educational content including a video ROI course call, new certifications, course filtering improvements, and featured partner-created content. * 🧰 JP and Paul share May's marketplace additions including Chocolatey, SuperOps support, disk space alerts, Org Chart Builder, Acronis script refactor, and SyncMonkey documentation support. * πŸ”§ Paul demonstrates SyncMonkey integration, showing automatic documentation of environments, mailboxes, users, and groups with no manual setup required. * πŸ” Brent from Cloudbox explains a robust error-handling framework using listeners, adaptive cards, Teams alerts, and fallback triggers, also addressing marketplace learnings and improvements. * πŸ”‚ Rainard presents a reusable workflow that avoids redundant tickets for recurring issues and introduces an acknowledgment flow to suppress alerts as needed. * πŸ”— Tim and Charlie describe a Microsoft PAL onboarding automation using app registrations, Datau execution, SQL syncing, and webhook communication to replace manual steps. * 🧠 Daniel showcases a ConnectWise enhancement that allows engineers to re-run OpenAI ticket analysis from the UI, with other toolbox refinements shared. * 🎀 The session wraps with thanks to all presenters, reminders of cohort and focus group sign-ups, and a look ahead to the next Open Mic.
How to Get Help * πŸ’¬ Chat (Discord): [https://discord.gg/rewst​​](https://discord.gg/rewst%E2%80%8B%E2%80%8B) * Private #{{ msp }} channel * \#the-kewp * 🎫 Submit Tickets to: * πŸ“ Feature Request + Integration Requests: **CLUCK UNIVERSITY – REWST TRAINING:** * πŸ‘¨β€πŸ« Live Instructor-Led Training: * 🏁 Rewst Foundations Training: * ▢️ On-demand Videos: **DOCS:** * πŸ₯š Rewst Docs: * ⛩️ Jinja Docs: **KEY LINKS:** * πŸ“ Feature Request + Integration Requests:
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