Rotate Account Passwords Crate

If you’re new to Crates, read through our introductory Crate documentation here. Find the Crate in our Crate Marketplace.

What does the Rotate Account Passwords Crate do?

This Crate automates the secure rotation of administrative account passwords. It improves security by ensuring credentials are updated on a set schedule and stored safely in Hudu or IT Glue.

This Crate does not update accounts not listed in the configuration, grant or revoke permissions, or perform emergency password resets.

How the Crate works

The Crate runs on a scheduled rotation, based on configured frequency preference. There's also a manual trigger for immediate rotation, if needed.

  • Identifies configured admin accounts

  • Generates strong, random passwords that meet your policy

  • Updates the account password in the target system

  • Stores the new password in Hudu or IT Glue

Crate prerequisites

Before unpacking this Crate, you'll need to successfully integrate either IT Glue or Hudu with Rewst.

Unpack the Rotate Account Passwords Crate

  1. Navigate to Crates > Crate Marketplace in the left side menu of the Rewst platform.

  2. Search for Rotate Account Passwords.

  3. Click on the Crate tile to begin unpacking.

  4. Click Continue.

  5. Decide if you want the workflow in the Crate to run on a schedule or by manual triggering.

    1. Leave Enabled toggled on to use a cron trigger and schedule

    2. Toggle Enabled to off to use the workflow with a manual trigger

  6. Choose which organizations you would like to activate this Crate for via the Activate for organizations drop-down selector.

  7. Add Trigger Criteria and Integration Overrides, if desired.

  8. Click Unpack.

Set up the organization variable for the Crate

Make an organization variable called rotate_admins for each organization that you want to rotate passwords for. Follow setup instructions here for how to create new organization variables.

In the organization variable, give a list of users for all accounts you want to rotate. Format that list comma delimited. For example, job_admin,paul_admin,steve_admin.

Use the Crate

To manually run the workflow, create an always trigger with the desired organization enabled, then click the test button.

  1. Navigate to Automations > Workflows in the left side menu of your Rewst platform.

  2. Search for [Rewst - PROCESS] PSA: Update Ticket with New User Onboard Links.

  3. Click the workflow to view it in the workflow builder.

  4. Click to add a trigger.

  5. Enter a descriptive name for your trigger into the Name field.

  6. Click the Trigger Type drop-down selector.

  7. Select Core - Always Pass.

  8. Click the Organizations drop-down selector under the Activate Trigger To Run For submenu.

    1. Choose your relevant organizations for the trigger to run on.

    2. To select all managed organizations, click .

    3. To set up this trigger to run for all future managed organizations, toggle the All current and future managed organizations setting on.

  9. Click Submit.

  10. Click Test.

  11. Click View Result.

To run the workflow on a schedule, you'll need to add the list of users in the organization variable, configure the cron trigger for your desired frequency, and enable it. Note that the default schedule for the cron trigger unpacked with this Crate is monthly.

  1. Navigate to Automations > Workflows in the left side menu of your Rewst platform.

  2. Search for [Rewst - PROCESS] PSA: Update Ticket with New User Onboard Links.

  3. Click the workflow to view it in the workflow builder.

  4. Click to edit the trigger.

  5. Update your workflow run frequency as desired in the Cron Schedule field.

  6. Click Submit.

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