# Document Shared Mailbox Details V2 Crate
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If you’re new to Crates, read through our introductory Crate documentation [here](https://docs.rewst.help/prebuilt-automations/crates). Find the Crate in our Crate Marketplace.
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## What does the Document Shared Mailbox Details V2 Crate do?
The Document Shared Mailbox Details V2 Crate is designed to streamline the documentation of all group information in Microsoft 365 by fetching user details from the Microsoft 365 API, and documenting this information in your documentation tool consistently and dynamically. It records details such as whether the shared mailbox is enabled, the licenses assigned to it, users having full access/send as access, and other aliases associated with it. Automate the process of group management, auditing, reporting, and overall IT administration. Improve reporting accuracy, time-savings through automated documentation, and easy troubleshooting with readily available group information.
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Note: This Crate does not remove or archive assets when they are no longer present in the parent tenant.
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The benefits include:
* Automated documentation saving you considerable time.
* Enhanced internal reporting and auditing with systematically documented user information.
* Easy troubleshooting due to readily available user data.
## Crate prerequisites
Before unpacking this Crate, you’ll need to:
* Successfully set up the [Microsoft Cloud Integration Bundle](https://docs.rewst.help/documentation/configuration/integrations/integration-guides/microsoft-cloud-integration-bundle).
* Integrate your [ITGlue](https://docs.rewst.help/documentation/configuration/integrations/integration-guides/it-glue-integration-setup), [SyncMonkey](https://docs.rewst.help/documentation/configuration/integrations/integration-guides/syncmonkey-integration), or [Hudu](https://docs.rewst.help/documentation/configuration/integrations/integration-guides/hudu-integration-setup) documentation tool.
## Unpack the Document Shared Mailbox Details V2 Crate
1. Navigate to **Marketplace > Crates** in the left side menu of the Rewst platform.
2. Search for the `Document Shared Mailbox Details V2`.
3. Click on the Crate tile to begin unpacking.\
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4. Click **Unpack Crate**.
5. Click **Continue**.
6. Note that under the **Cron Job** accordion menu, you have the option to activate the trigger for all current and future managed organizations, or for specific organizations chosen from the **Activate for organizations** drop-down selector. You may also activate the trigger for organizations with specific [tags](https://docs.rewst.help/documentation/settings/tags-in-rewst).
7. Click **Unpack**.
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Got an idea for a new Crate? Rewst is constantly adding new Crates to our Crate Marketplace. Submit your idea or upvote existing ideas here in our [Canny feedback collector](https://rewst.canny.io/crates).
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# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://docs.rewst.help/documentation/crates/existing-crate-documentation/document-m365-shared-mailboxes-setup.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
