Document M365 Shared Mailbox Details V2 Crate

Note that this documentation applies to the v2 of this Crate. Rewst customers who had prior versions of the Crate are recommended to disable the old version and unpack this Crate instead for optimal performance and functionality.

If you’re new to Crates, read through our introductory Crate documentation here.

What does the Document M365 Shared Mailbox Details V2 Crate do?

The Document M365 Shared Mailbox Details V2 Crate is designed to streamline the documentation of all group information in Microsoft 365 by fetching user details from the Microsoft 365 API, and documenting this information in your documentation tool consistently and dynamically. It records details such as whether the shared mailbox is enabled, the licenses assigned to it, users having full access/send as access, and other aliases associated with it. Automate the process of group management, auditing, reporting, and overall IT administration. Improve reporting accuracy, time-savings through automated documentation, and easy troubleshooting with readily available group information.

Note: This Crate does not remove or archive assets when they are no longer present in the parent tenant.

Why use the Document M365 Shared Mailbox Details V2 Crate?

The benefits include:

• Automated documentation saving you considerable time.

• Enhanced internal reporting and auditing with systematically documented user information.

• Easy troubleshooting due to readily available user data.

Crate prerequisites

Before using this automation, ensure that you have an existing Microsoft 365 account. Use that account to set up the Microsoft Cloud Bundle.

Your ITGlue, SyncMonkey, or Hudu integration must also be set up.

Unpack the Document M365 Shared Mailbox Details V2 Crate

1. Navigate to Crates > Crate Marketplace in the left side menu of the Rewst platform.

2. Search for the Document M365 Shared Mailbox Details V2Crate.

3. Click on the Crate tile to begin unpacking.

4. Click Unpack Crate.

5. Click Continue.

6. Enter your Time Saved (seconds).

7. Note that under the Cron Job accordion menu, you have the option to activate the trigger for all current and future managed organizations, or for specific organizations chosen from the Activate for organizations drop-down selector. You may also activate the trigger for organizations with specific tags.

   
8. Click Unpack.

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