Microsoft 365 Quarantine Email Release Crate

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What does the Microsoft 365 Quarantine Email Release Crate do?

Our Microsoft 365 Quarantine Email Release Crate has a technician fill out a form where they select an organization, a ticket to update, and a individual or all users to list quarantine emails. They then select a quarantine message and can allow the sender or not and release the email to all or the individual.

Crate prerequisites

The Microsoft Cloud Integration Bundle must be set up before unpacking this Crate.

Unpack the Microsoft 365 Quarantine Email Release Crate

1. Navigate to Crates > Crate Marketplace in the left side menu of the Rewst platform.

2. Search for Microsoft 365 Quarantine.

3. Click on the Crate tile to begin unpacking.

4. Click Unpack Crate.

5. Click Continue.

6. Enter your estimated time saved into the Time Saved (seconds) field.

7. Click Unpack.

Test the Crate

1. Navigate to Automations > Workflows.

2. Search for M365 Quarantine Release. Click on the workflow to open it in the workflow builder. Note that this workflow is triggered by a form submission.

   
3. Click to access the Edit Trigger page.

4. Click under Trigger Configuration to copy the form's URL.

   
5. Paste the URL into a new browser tab.

6. Fill out the form as follows:

   1. Choose the organization that you want to release an email from.

   2. Choose a ticket that you want updates to be posted to.

   3. Select if you want to search an individual mailbox or all users mailbox. If individual, select the user.

   4. Select the email to release.

   5. Choose to allow or deny future messages from the sender.

   6. Choose to release the email to all recipients, or only the selected user.

7. Click Submit.

8. Click to view the results of the workflow. If there are errors in the result record, the Crate is not working properly.

   

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