Nodeware: Alert To PSA Crate

What does the Nodeware: Alert to PSA Crate Do?

This Crate creates a ticket when a new critical vulnerability is detected by Nodeware. It runs daily and creates tickets for new vulnerability alerts, checking existing tickets to see if the CVE still exists. If resolved, it closes the ticket. If still present, it updates the ticket and leaves it open.

Contents of the ticket include:

• Vulnerability

• UUID

• Severity

• Timestamp

• URL to the CVE within Nodeware

Crate prerequisites

Before unpacking this Crate, you'll need to first successfully set up:

• The Nodeware integration

• Your PSA integration

Unpack the Nodeware: Alert To PSA Crate

1. Navigate to Crates > Crate Marketplace in the left side menu of the Rewst platform.

2. Search for Nodeware: Alert to PSA.

3. Click on the Crate tile to begin unpacking.

4. Click Unpack Crate.

5. Click Unpack.

6. Ensure that both triggers have Enabled toggled on.

7. Click Unpack.

8. You'll now need to run the Crate form once at your top parent level organization to establish organization variables for your PSA and finish Crate set up. Navigate to Automations > Forms.

9. Search for [REWST] Nodeware: Set PSA Org Variables .

   
10. Click ⋮> Usages > View Direct URLs.

11. Copy the URL and open it in a new browser window or tab.

12. Choose a Board ID from the drop-down selector.

13. Set relevant status choices in the Ticket Creation Status and Ticket Close Status selectors.

14. Optionally, set a Ticket Type if required.

15. Click Submit.

16. Navigate to Configuration > Organization Variables to see the list of organization variables generated from your form submission.

After submitting the form, the Crate will function as long as triggers are enabled. If triggers are disabled, open the workflow and enable them.

Crate schedule

• The workflow runs daily at 4:00 AM UTC. This timing is adjustable via Cron trigger.

• The Crate is designed to run once per day in its default configuration.

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