Add Client to Rewst Crate

If you’re new to Crates, read through our introductory Crate documentation here. Find the Add Client to Rewst Crate in our Crate Marketplace.

There are two ways to add clients to Rewst:

1. With the Add Client to Rewst Crate.

2. Through your CSP integration.

This page will cover how to do this with the Add Client to Rewst Crate. You can find alternative instructions for the second method here.

What does the Add Client to Rewst Crate do?

The Add Client to Rewst Crate lets you easily use a form to add a new client to Rewst, and map your installed integrations to the organization.

Set up the Add Client to Rewst Crate

1. Navigate to Crates > Crate Marketplace in the Rewst platform.

2. Search for Add Client to Rewst.

   

3. Click on the Crate tile to begin unpacking.

4. Click Unpack Crate.

5. Click Continue.

6. Add your Time Saved.

7. Click Unpack.

Adding the Crate

How to get to the form

After unpacking, use the Crate's form to add a client.

1. Navigate to Automations > Forms.

2. Find the new form. Use search to help with this, if your form list is lengthy.

3. Click on the Options menu to the right of the form.

4. Click Usages.

5. Click View Direct URL.

6. Click or copy the form URL to access the form.

What you need to fill out the form

Once you're in the form, you'll see the following fields:

• Company Name: The name of the company you want to add to Rewst

• Customer Primary Domain: The domain of the company. For example, Rewstyhouse.com .

This form will also give you the option to map the following installed integration categories:

• PSA

• RMM

• Network Monitoring & Remote Admin

• Documentation & CRM

• Licensing & Distribution

• Backup & Security

With the above filled out and configured, you can add or invite users to the new site as the following roles:

• Forms-only User: Only able to view Rewst forms

• Member Users: Able to view forms, results, and create workflows in Rewst

Filling out the Form

Organization Variables Needed

Setting the following variables will allow a number of Crates (including the New User Add) to work without further client-specific setup:

• Primary Identity Provider: Azure Active Directory, On-prem AD, JumpCloud

• New User Approval Email: used if there needs to be an approver for new user creation

• User Name Format: Username Format for user creation Flast, First.Last etc

• User Start-Date Behavior: Document the start date in the ticket and create the user now, or pause workflow until the set user creation date

• Do not attempt to create a new o365 mailbox: used if you do not want a mailbox created for the user

Finish up

Once your form is complete, you can submit your form.

Make sure you map the CSP tenant for your customer

You will then want to find the CSP tenant for your new customer and map it to the Rewst organization that you have created. You can do this by navigating to Configuration → Integrations → Microsoft Cloud to find the relevant CSP tenant.

Got an idea for a new Crate? Rewst is constantly adding new Crates to our Crate Marketplace. Submit your idea or upvote existing ideas here in our Canny feedback collector.