# Identify Users in Bypass Mode Crate

{% hint style="info" %}
If you’re new to Crates, read through our introductory Crate documentation [here](https://docs.rewst.help/prebuilt-automations/crates). Find the Crate in our Crate Marketplace.
{% endhint %}

## What does the Identify Users in Bypass Mode Crate do?

Our Identify Users in Bypass Mode Crate identifies all users that are in bypass mode and creates a PSA ticket to ensure that the granting of bypass mode is intentional and tracked. The Crate’s workflow has a weekly cron trigger. Guarantee that any user in bypass mode is regularly identified, and not missed or forgotten.

## Crate prerequisites

Before unpacking this Crate:

* Our [Duo](https://docs.rewst.help/documentation/integrations/integration-guides/duo-integration-setup) integration must be set up.
* Your [PSA](https://docs.rewst.help/integrations/top-5-integration-types-get-started-with-integrations-in-rewst#psa-integrations) must be successfully integrated with Rewst.

## Unpack the Identify Users in Bypass Mode Crate

1. Navigate to **Marketplace > Crates** in the left side menu of the Rewst platform.
2. Search for `Identify Users in Bypass Mode`\
   \
   ![](https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2FJcYVxWvCuORXpnQEqg0A%2Fimage.png?alt=media\&token=de344af1-f32a-4389-bb8d-00712486821b)
3. Click on the Crate tile to begin unpacking.
4. Click **Unpack Crate**.
5. Enter your estimated time saved.
6. Click **Unpack**.

<figure><img src="https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2FMn8wcC2k3b3DQNHPnBpg%2Fimage%20(49).png?alt=media&#x26;token=dd2b0fc2-80c5-48e5-8067-f7b966f6e259" alt=""><figcaption></figcaption></figure>

### Test the Crate

1. Navigate to **Automations > Workflows**.
2. Search **Duo:** **Identify Users In Bypass Mode**.
3. Click into the workflow.<br>

   <figure><img src="https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2Fni0S4IaHtz1HTFDtUdTj%2Fimage%20(50).png?alt=media&#x26;token=472eaefa-8a94-4a1c-b743-5842cd431968" alt=""><figcaption></figcaption></figure>
4. The trigger has the workflow set to run at 12 am on Fridays. This can be changed by clicking ![](https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2FPk5GizmK5QPBGAlFz2Zw%2Fimage.png?alt=media\&token=7a1c1f7e-2da6-4082-9a8b-3eb32f1c2f7d). You also have the option to set an email send to notify you if the workflow fails.<br>

   <figure><img src="https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2FoBCyFg2PcbI2Hiy9hdA5%2Fimage%20(51).png?alt=media&#x26;token=1b7d8136-a2b9-4e3c-aa78-d7fb97906026" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Got an idea for a new Crate? Rewst is constantly adding new Crates to our Crate Marketplace. Submit your idea or upvote existing ideas here in our [Canny feedback collector](https://rewst.canny.io/crates).
{% endhint %}


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# Agent Instructions: Querying This Documentation

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```
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```

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