Identify Users in Bypass Mode Crate

If you’re new to Crates, read through our introductory Crate documentation here. Find the Crate in our Crate Marketplace.

What does the Identify Users in Bypass Mode Crate do?

Our Identify Users in Bypass Mode Crate identifies all users that are in bypass mode and creates a PSA ticket to ensure that the granting of bypass mode is intentional and tracked. The Crate’s workflow has a weekly cron trigger. Guarantee that any user in bypass mode is regularly identified, and not missed or forgotten.

Crate prerequisites

Before unpacking this Crate:

• Our Duo integration must be set up.

• Your PSA must be successfully integrated with Rewst.

Unpack the Identify Users in Bypass Mode Crate

1. Navigate to Crates > Crate Marketplace in the left side menu of the Rewst platform.

2. Search for Identify Users in Bypass Mode

3. Click on the Crate tile to begin unpacking.

4. Click Unpack Crate.

5. Enter your estimated time saved.

6. Click Unpack.

Test the Crate

1. Navigate to Automations > Workflows.

2. Search Duo: Identify Users In Bypass Mode.

3. Click into the workflow.

   
4. The trigger has the workflow set to run at 12 am on Fridays. This can be changed by clicking . You also have the option to set an email send to notify you if the workflow fails.

   

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