Stewart's 30 favorite Crates
Security Crates

Add or Remove Group Membership
Efficiently manages group memberships for Microsoft 365 and on-prem environments using your RMM

Amend Mailbox Permissions
Adds, removes, or views ‘FullAccess’ and ‘SendAs’ mailbox permissions, ensuring audited changes

Identify Users in Bypass Mode
Ensures identification of users in Duo bypass mode, logging tickets for verification

Just in Time Admin Access
Generates, activates, and deactivates on-prem active directory accounts with administrative privileges

Microsoft 365 Quarantine Email Release
Automates releasing emails from Microsoft 365 quarantines and updates associated tickets

Notify on Conditional Access Policy Changes
Monitors changes in Microsoft 365 Conditional Access Policies, providing notifications via email or tickets

Reset Locked Accounts
Streamlines resetting passwords and unlocking accounts for locked-out users

Reset Microsoft MFA
Facilitates rapid resolution of user lockouts by resetting passwords and unlocking accounts
Ticketing Crates

Add Rewst Form Link to New User Request Tickets
Adds a note with a Rewst form link to specified tickets

Add Rewst Form Link to Offboarding Request Tickets
Adds a note to PSA tickets meeting specific criteria, providing a direct link to the Rewst offboarding form

OpenAI Ticket Categorization
Utilizes the OpenAI API to categorize tickets based on types and sub-types

OpenAI Ticket Sentiment Analysis
Analyzes customer note sentiment on a ticket, updating priority, impact, and severity

Prompt to Combine Similar Tickets
Checks for duplicate tickets, offering options for resolution

Use OpenAI to Suggest Responses to New Tickets
Queries OpenAI for potential solutions for new tickets
Reporting Crates

Clean up Global Address List from Disabled Users
Identifies and removes disabled users from the global address list in Microsoft 365

ConnectWise PSA
Agreement Mapping
Syncs user counts into ConnectWise Agreement line items based on criteria like Azure AD group membership, Microsoft licensing, or department fields, and lets you include a list of users

Document Group Details V2
Documents the name, type, members, and visibility of all organizations in Rewst

Document M365 Environment
Tracks essential metrics in Microsoft 365 organizations for comprehensive documentation

Document Rewst Forms URLs
Organizes workflow triggers, updating a flexible asset with relevant form triggers

Export Intune Policies and Configurations
Allows the selection of Intune policies and configurations for export via a webhook URL

Export MS365 Licenses to CSV
Automates Microsoft 365 license auditing, generating CSV reports for compliance checks

Sync AzureAD Account Information with ConnectWise PSA Contact
Checks Azure Active Directory daily for user accounts without matching

Sync Last Logged In User to PSA
Config Item
Simplifies tracking the last login activities on devices and updating assets in the PSA
Alerting Crates
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