# Stewart's 30 favorite Crates

{% hint style="info" %}
Rewst is constantly developing new Crates. This list of our 30 most popular Crates is just a small sample of the Crates you can find in the Crate Marketplace.

For more on Crates, including detailed information on what each of our Crate states means, see our [Crates in Rewst page here](/documentation/crates.md).
{% endhint %}

### Security Crates

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Add or Remove Group Membership</strong></td><td>Efficiently manages group memberships for Microsoft 365 and on-prem environments using your RMM<br></td><td></td><td data-object-fit="fill"><a href="/files/yBDfHKCppHF5qYxySRNi">/files/yBDfHKCppHF5qYxySRNi</a></td><td><a href="/pages/sMNPcKdBAPot64JqngDW">/pages/sMNPcKdBAPot64JqngDW</a></td></tr><tr><td><strong>Amend Mailbox Permissions</strong></td><td>Adds, removes, or views ‘FullAccess’ and ‘SendAs’ mailbox permissions, ensuring audited changes<br></td><td></td><td data-object-fit="fill"><a href="/files/0Y78fOQTZ4cigdJX2ZY4">/files/0Y78fOQTZ4cigdJX2ZY4</a></td><td><a href="/pages/nHlWm5YbhxudMYd5MjU1">/pages/nHlWm5YbhxudMYd5MjU1</a></td></tr><tr><td><strong>Change a User’s</strong><br><strong>Password</strong></td><td>Simplifies user password management through a form-driven interface</td><td></td><td data-object-fit="fill"><a href="/files/BbdCyxLVxdLDsnyyGPJI">/files/BbdCyxLVxdLDsnyyGPJI</a></td><td><a href="/pages/BHS3slCnWKvWi9kyeutJ">/pages/BHS3slCnWKvWi9kyeutJ</a></td></tr><tr><td><strong>Identify Users in Bypass Mode</strong></td><td>Ensures identification of users in Duo bypass mode, logging tickets for verification</td><td></td><td data-object-fit="fill"><a href="/files/MafVvAMJWtSK0D5TwH7Z">/files/MafVvAMJWtSK0D5TwH7Z</a></td><td><a href="/pages/R5gK9cNnVDGUFXtXeDzs">/pages/R5gK9cNnVDGUFXtXeDzs</a></td></tr><tr><td><strong>Just-in-Time Admin Access</strong></td><td><br>Generates, activates, and deactivates on-prem active directory accounts with administrative privileges</td><td></td><td data-object-fit="fill"><a href="/files/SvR4XS7cDDPT2J8r6kGj">/files/SvR4XS7cDDPT2J8r6kGj</a></td><td><a href="/pages/XXQ7lYal7DDRc7sFM1oj">/pages/XXQ7lYal7DDRc7sFM1oj</a></td></tr><tr><td><strong>Microsoft 365 Quarantine Email Release</strong></td><td>Automates releasing emails from Microsoft 365 quarantines and updates associated tickets</td><td></td><td data-object-fit="fill"><a href="/files/MHdhQg7hDDjbY1k5FP3T">/files/MHdhQg7hDDjbY1k5FP3T</a></td><td><a href="/pages/kAvDkT8CR68hWGT8wCKl">/pages/kAvDkT8CR68hWGT8wCKl</a></td></tr><tr><td><strong>Notify on Conditional Access Policy Changes</strong></td><td>Monitors changes in Microsoft 365 Conditional Access Policies, providing notifications via email or tickets</td><td></td><td data-object-fit="fill"><a href="/files/hW0NdXOm4GrGjE9Dhier">/files/hW0NdXOm4GrGjE9Dhier</a></td><td><a href="/pages/U12CPv8UEibQOf9IjGvD">/pages/U12CPv8UEibQOf9IjGvD</a></td></tr><tr><td><strong>Remove Malicious Email and Block Sender</strong></td><td>Deletes spam emails, blocks senders, and updates tickets</td><td></td><td data-object-fit="fill"><a href="/files/QIQnSEwOfrQvZfLonN0Z">/files/QIQnSEwOfrQvZfLonN0Z</a></td><td><a href="/pages/KYftzqmxZ9Xmi9D1klgO">/pages/KYftzqmxZ9Xmi9D1klgO</a></td></tr><tr><td><strong>Reset Locked Accounts</strong></td><td><br>Streamlines resetting passwords and unlocking accounts for locked-out users</td><td></td><td data-object-fit="fill"><a href="/files/XiGoPYzpaV6aWbeH5JtM">/files/XiGoPYzpaV6aWbeH5JtM</a></td><td></td></tr><tr><td><strong>Reset Microsoft MFA</strong></td><td>Facilitates rapid resolution of user lockouts by resetting passwords and unlocking accounts</td><td></td><td data-object-fit="fill"><a href="/files/qWSWl3xuoYrRDu4BlQhw">/files/qWSWl3xuoYrRDu4BlQhw</a></td><td><a href="/pages/16T5GlJbdCLileph38r7">/pages/16T5GlJbdCLileph38r7</a></td></tr><tr><td><strong>Triage SentinelOne Tickets</strong></td><td>Matches SentinelOne alerts to the correct company in ConnectWise PSA</td><td></td><td data-object-fit="fill"><a href="/files/IpBHeGReHP4gHMsFHwiG">/files/IpBHeGReHP4gHMsFHwiG</a></td><td><a href="/pages/mmmnlGGw4OM4GcWvZm1A">/pages/mmmnlGGw4OM4GcWvZm1A</a></td></tr></tbody></table>

### Ticketing Crates

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><strong>PSA: Update Ticket With User Onboard Links</strong></td><td>Adds a note with a Rewst form link to specified tickets</td><td></td><td><a href="/pages/Lh3MDmgb0s2Z6fpfeCdb">/pages/Lh3MDmgb0s2Z6fpfeCdb</a></td><td><a href="/files/McaSGf6tFYAeXhbykgjz">/files/McaSGf6tFYAeXhbykgjz</a></td></tr><tr><td><strong>PSA: Update Ticket with User Offboard Links</strong></td><td>Adds a note to PSA tickets meeting specific criteria, providing a direct link to the Rewst offboarding form</td><td></td><td><a href="/pages/GrY3XsbFXZ9fiyHgyj1y">/pages/GrY3XsbFXZ9fiyHgyj1y</a></td><td data-object-fit="fill"><a href="/files/gnWwuCf8NM3oudhVuDPK">/files/gnWwuCf8NM3oudhVuDPK</a></td></tr><tr><td><strong>AI Ticket Categorization</strong></td><td>Utilizes the OpenAI API or Anthropic API to categorize tickets based on types and sub-types</td><td></td><td><a href="/pages/8CeRLzi279eRxjroOo5d">/pages/8CeRLzi279eRxjroOo5d</a></td><td data-object-fit="fill"><a href="/files/pzo5c47Y3lf1JWORHOsA">/files/pzo5c47Y3lf1JWORHOsA</a></td></tr><tr><td><strong>AI Ticket Sentiment Analysis</strong></td><td>Analyzes customer note sentiment on a ticket, updating priority, impact, and severity</td><td></td><td><a href="/pages/OPVDAhmsEAI2Py54jaW9">/pages/OPVDAhmsEAI2Py54jaW9</a></td><td data-object-fit="fill"><a href="/files/XlzTxlqD7a1BLt9cxinD">/files/XlzTxlqD7a1BLt9cxinD</a></td></tr><tr><td><strong>Prompt to Combine Similar Tickets</strong></td><td>Checks for duplicate tickets, offering options for resolution</td><td></td><td><a href="/pages/uRcVLuYbtcibN56puLw7">/pages/uRcVLuYbtcibN56puLw7</a></td><td data-object-fit="fill"><a href="/files/amKLXZi4RPCFYlHUsnk5">/files/amKLXZi4RPCFYlHUsnk5</a></td></tr><tr><td><strong>Use OpenAI to Suggest Responses to New Tickets</strong></td><td>Queries OpenAI for potential solutions for new tickets</td><td></td><td></td><td data-object-fit="fill"><a href="/files/AWOShhA9lDEQnhp9Kr8o">/files/AWOShhA9lDEQnhp9Kr8o</a></td></tr></tbody></table>

### Reporting Crates

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Clean up Global Address List from Disabled Users</strong></td><td>Identifies and removes disabled users from the global address list in Microsoft 365</td><td></td><td data-object-fit="fill"><a href="/files/VrZ7AW9Y9EpMaeXCLA91">/files/VrZ7AW9Y9EpMaeXCLA91</a></td><td><a href="/pages/LxVU3DXj3h68CiDJDwkN">/pages/LxVU3DXj3h68CiDJDwkN</a></td></tr><tr><td><p><strong>ConnectWise PSA</strong></p><p><strong>Agreement Mapping</strong></p></td><td>Syncs user counts into ConnectWise Agreement line items based on criteria like Azure AD group membership, Microsoft licensing, or department fields, and lets you include a list of users</td><td></td><td data-object-fit="fill"><a href="/files/SnoD1opSM3v2aG1gSU4Q">/files/SnoD1opSM3v2aG1gSU4Q</a></td><td><a href="/pages/CevToKBpSRfhTrkZiFto">/pages/CevToKBpSRfhTrkZiFto</a></td></tr><tr><td><strong>Document Group Details V2</strong></td><td>Documents the name, type, members, and visibility of all organizations in Rewst</td><td></td><td data-object-fit="fill"><a href="/files/fG9AmsEoz9V9RYia9l1o">/files/fG9AmsEoz9V9RYia9l1o</a></td><td><a href="/pages/wchWAhQAaWuxVJcJYtRQ">/pages/wchWAhQAaWuxVJcJYtRQ</a></td></tr><tr><td><strong>Document M365 Environment</strong></td><td>Tracks essential metrics in Microsoft 365 organizations for comprehensive documentation</td><td></td><td data-object-fit="fill"><a href="/files/kjWp1hOcNj8wgUFBYCLV">/files/kjWp1hOcNj8wgUFBYCLV</a></td><td><a href="/pages/uLkfsKYO7oEr9FvkPbW0">/pages/uLkfsKYO7oEr9FvkPbW0</a></td></tr><tr><td><strong>Document Rewst Forms URLs</strong></td><td>Organizes workflow triggers, updating a flexible asset with relevant form triggers</td><td></td><td data-object-fit="fill"><a href="/files/E2LdIOPPiJFzyl6NPtsj">/files/E2LdIOPPiJFzyl6NPtsj</a></td><td><a href="/pages/rxtz4wq8Hs5QQ65KtSAx">/pages/rxtz4wq8Hs5QQ65KtSAx</a></td></tr><tr><td><strong>Document User Details V2</strong></td><td>Documents essential details for all organizations in Rewst</td><td></td><td data-object-fit="fill"><a href="/files/VQszcALC2ghX7x22mwum">/files/VQszcALC2ghX7x22mwum</a></td><td><a href="/pages/VAPjoFcBU33tdrzUZYD5">/pages/VAPjoFcBU33tdrzUZYD5</a></td></tr><tr><td><strong>Export Intune Policies and Configurations</strong></td><td>Allows the selection of Intune policies and configurations for export via a webhook URL</td><td></td><td data-object-fit="fill"><a href="/files/Vs4vV1CL74e2mmHxQwW3">/files/Vs4vV1CL74e2mmHxQwW3</a></td><td><a href="/pages/jSa0Diej7TrwmhZNesSo">/pages/jSa0Diej7TrwmhZNesSo</a></td></tr><tr><td><strong>Export MS365 Licenses to CSV</strong></td><td>Automates Microsoft 365 license auditing, generating CSV reports for compliance checks</td><td></td><td data-object-fit="fill"><a href="/files/XFuO2mOKHGvB7wKCZOy2">/files/XFuO2mOKHGvB7wKCZOy2</a></td><td></td></tr><tr><td><strong>Sync AzureAD Account Information with ConnectWise PSA Contacts (V3)</strong></td><td>Checks Azure Active Directory daily for user accounts without matching</td><td></td><td data-object-fit="fill"><a href="/files/UjeHYZvF2uito5Dn85XT">/files/UjeHYZvF2uito5Dn85XT</a></td><td></td></tr><tr><td><p><strong>Sync Last Logged In User to PSA</strong></p><p><strong>Config Item</strong></p></td><td>Simplifies tracking the last login activities on devices and updating assets in the PSA</td><td></td><td data-object-fit="fill"><a href="/files/JKBTzqhOEEDLxU5hWfqX">/files/JKBTzqhOEEDLxU5hWfqX</a></td><td></td></tr></tbody></table>

### Alerting Crates

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="image">Cover image</th></tr></thead><tbody><tr><td><p><strong>Alert When Users’ Mailboxes Are</strong></p><p><strong>Reaching Quota</strong></p></td><td>Generates a PSA ticket when any user’s mailbox reaches a defined percentage capacity</td><td></td><td><a href="/pages/LgsmhUs44WKLCjiAlmRa">/pages/LgsmhUs44WKLCjiAlmRa</a></td><td data-object-fit="fill"><a href="/files/0ToIz5Tr2oO6K5EuDXAC">/files/0ToIz5Tr2oO6K5EuDXAC</a></td></tr><tr><td><strong>Alert on Expiring App Reg Secrets</strong></td><td>Proactively monitors and logs expiring client secrets in application registrations</td><td></td><td><a href="/pages/nlM2Df2JXFjIhGfubC0w">/pages/nlM2Df2JXFjIhGfubC0w</a></td><td data-object-fit="fill"><a href="/files/deUQUSkSt5Gyt7l8bz0q">/files/deUQUSkSt5Gyt7l8bz0q</a></td></tr><tr><td><strong>Alert on Expiring App Reg Certificates</strong></td><td>Identifies any app registrations with expiring certificates and logs tickets for remedial action</td><td></td><td><a href="/pages/qYe6MBhdpzGUflJni4JP">/pages/qYe6MBhdpzGUflJni4JP</a></td><td data-object-fit="fill"><a href="/files/znO46YWPzaIcLPAsDul7">/files/znO46YWPzaIcLPAsDul7</a></td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rewst.help/documentation/crates/stewarts-30-favorite-crates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
