July 21, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

General News
Cluck U and Documentation Updates

Documentation

  • Open Mic - July 14th Video and Page Added.

  • Updates:

    • Fixed inccorect Text on home page

    • Updated links in the ConnectWise Manage Setup Docs

    • Added User Offboard variable to Organization Variables Configuration Doc

Cluck University

  • The Road to Certification:

    • We are currently piloting quiz questions in our live trainings

    • We are rolling out with ways to reward those engaged in our trainings

Tickets

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.

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