November 29th, 2024 - Marketplace Update
Explore the new changes to the Marketplace in the last week!
This can be anything from new crates, enhancements, or bug fixes!
New crates and enhancements
Halo Support Added to '[Rewst Master] PSA: Get Service Tickets' Subworkflow
Extended the subworkflow to integrate with Halo PSA, allowing users to retrieve service tickets seamlessly.
Expanded 'Create GDAP Relationship' Subworkflow
Modified the subworkflow to include non-CSP customers, enabling broader customer relationship management.
Updated Marketplace Description for Contact Sync Feature
Revised the Crate marketplace description to accurately reflect the ability to sync contacts from on-premises Organizational Units (OUs).
Bug fixes and chores
Resolved Workflow Failure When 'Manage Ticket' Has No Notes
Fixed an issue where the ticket categorization workflow would fail if no notes were present in the 'Manage Ticket' section.
Fixed User Onboarding Failure Caused by Listener Issue
Addressed a problem where the user onboarding process was failing due to a malfunctioning listener.
Updated 'psa_no_ticket_item' Implementation in Halo Tickets
Corrected the implementation to ensure proper handling of tickets without items in Halo.
Corrected Path Error in 'Run PowerShell on Org DC' Action
Fixed an issue where the action would take an incorrect path if the
Device_Namewas null.
Adjusted 'Create Service Ticket - Datto' Action to Use Only Active Contacts
Modified the action to exclude inactive contacts, ensuring that service tickets are created only for active contacts.
Modified Pax8 Extra License Removal Process
Updated the process to ignore 'Microsoft_Teams_Exploratory_Dept' when removing extra licenses, preventing unintended license removals.
Restored Missing Context in ConnectWise Technician Toolkit
Fixed the issue where the context (CTX) was missing, enhancing the toolkit's functionality.
Removed Hardcoded Site Name in 'Halo Create Ticket' Action
Eliminated the hardcoded site name to allow dynamic site assignment when creating tickets in Halo.
Fixed 'Ticket Type Not Set' Error During Halo Ticket Creation
Resolved an error that occurred when the ticket type was not specified during the creation process in Halo.
Fixed 'Get All OUs' Option Generator
Addressed issues with the option generator not retrieving all Organizational Units correctly.
Corrected Transition in Offboarding Workflow for ADSync Check
Fixed a faulty transition related to the ADSync check within the offboarding workflow.
Fixed 'Check for Existing User' Functionality
Resolved an issue where the system failed to locate existing users during verification checks.
Corrected Transition Logic in 'Bulk Move Users to Specified OU' Workflow
Fixed the transition logic to ensure users are moved correctly in bulk operations to specified OUs.
Fixed Active Directory Sync Failure During User Offboarding
Addressed a synchronization failure with Active Directory that occurred during the user offboarding process.
Fixed Input Configuration Bug in '[ROC] RMM: Run Ad-Hoc PowerShell on Computer' Subworkflow
Resolved a bug in the input configuration, enhancing the execution of ad-hoc PowerShell commands on computers.
Coming soon!
App Builder Apps
Operational Analytics Portal - aggregates data from various tools and outputs actionable insights for MSPs to further streamline operations.
Forms Portal - allows employees and clients to easily access the necessary Rewst forms based on granular permissions.
All-In-One Client Portal - The portal transforms service delivery by empowering clients to instantly self-serve common IT requests —not just submit tickets.
Top 10 crates - Improving success rates and implementing Rewst Best Practice
Alert when Mailbox Quota Full
Detailed MFA Reporting
Refactor of Change a Users Password form. (just needs QA)
Refactor of Identify DUO users in Bypass Mode. (just needs QA)
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