Datto RMM integration
This document outlines the requirements and setup for the Datto RMM integration.
What does the Datto RMM integration do?
Our Datto RMM integration enables the automation of RMM tasks. Use the Datto RMM API within Rewst workflows to perform actions such as running scripts and commands, and get query and change managed devices.
Prerequisites for the Datto RMM integration
You'll need to import the Datto RMM CPT file for on-prem scripts to run.
The CPT file can be found here:
app.rewst.io
engine.rewst.io
app.pdx.rewst.io
engine.pdx.rewst.io
app.eu.rewst.io
engine.eu.rewst.io
app.rewst.eu
engine.rewst.eu
app.rewst.asia
engine.rewst.asia
Instructions if the CPT file is blocked or doesn't download
If the above file doesn't download, you can download the zip file below. Use the following instructions to convert the file to a CPT:
Mac Instructions
Right-click the zip file.
Click Get Info.
Go to Name & Extension.
Change the name to
Rewst Script Run Powershell.cpt.
Click Use .cpt when prompted.
Windows Instructions
Right-click the zip file.
Click Rename.
Change the name to
Rewst Script Run Powershell.cpt.
Click Use .cpt if prompted.
Set up the Datto RMM integration
Set up steps in Datto RMM
Please refer to Datto's documentation for enabling the API for your org if you have not enabled it already. You will need an API-enabled user for your integration setup in the next steps. We recommend creating a new user named Rewst for this.
Copy the API Key, API Secret, and Datto RMM Server for your new API user. Store these somewhere secure, as you'll need the information for futher steps in Rewst.
Set up steps in Rewst
Navigate to Configuration > Integrations in the left side menu of your Rewst platform.
Search for
Datto RMM
in the integrations page.Click on the integration tile to launch the configuration setup page.
Under Parameters, enter the information you copied from Datto RMM into its relevant fields
API Key
API Secret
Datto RMM Server: The API URL provided to your API user, provided on the same page as the API key and secret
Click Save Configuration.
Rewst will do a quick validation of your input. Once completed, you'll see a new section beneath the configuration form for organization mapping. Complete your mapping as desired.
Please note that Datto Quick Jobs can take 10 - 30 minutes to execute. To speed this up, you can either use BYOD to speed up form load time. You can find more information here: BYOD for options generators
Got an idea for a new Integration? Rewst is constantly adding new integrations to our integrations page. Submit your idea or upvote existing ideas here in our Canny feedback collector.
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