ConnectWise ASIO integration

What does the ConnectWise ASIO integration do?

The ConnectWise ASIO platform empowers Managed Service Providers (MSPs) to streamline their operations by consolidating the management of diverse tools and products within a single, unified interface.

Set up the ConnectWise ASIO integration

Set up steps in ConnectWise ASIO

Generate the Client ID

1. Log in to https://developer.connectwise.com.

2. Click the Client ID tab.

3. Click the Create New Integration under the Your clientId(s) section.

4. Fill out the following fields, select the applicable radio button, and select the applicable drop-down list item:

   • Integration Name

   • Description

   • Integration Type - Select either Public or Private

     • Public is meant to be used with multiple ConnectWise instances that aren't yours

     • Private is meant to be used only by you and your instances

   • Technical Contact Email

   • Product - Select the applicable product

Copy the needed information for Rewst

1. Go to https://home.connectwise.com/.

2. Hover over ASIO Platform under My ConnectWise Hub. Click the Launch button that appears. This will launch ASIO in a new tab of your browser.

3. Navigate to Integrations > API Access in the left side panel.

4. Click Generate API Access + .

5. Enter Rewst into the API Key Name field.

6. Enter your desired explanation into the Description field.

7. Use the Scopes drop-down to select the following needed scopes that will be attached to the API Key.

   1. platform.companies.read

   2. platform.sites.read

   3. platform.asset.read

   4. platform.custom_fields_definitions.read

   5. platform.custom_fields_values.read

   6. platform.custom_fields_values.write

   7. platform.patching.read

   8. platform.automation.read

   9. platform.automation.create

8. Check off the Consent box.

9. Click Generate API Access.

10. Note that the information that appears on your screen can only be viewed this one time and will disappear after you leave the screen. Copy both the Client ID and API Key and store it some place secure. You'll need it for additional steps in Rewst.

Set up steps in Rewst

1. Navigate to Configuration > Integrations in the left side menu of your Rewst platform.

2. Search for ConnectWise ASIO in the integrations page.

3. Click on the integration tile to launch the configuration setup page.

4. Enter the following details copied from ConnectWise ASIO into the relevant fields under the Parameters section:

   • Client ID - Also known as the client key, this is the OAuth2 Client ID for ConnectWise API access

   • Client Secret - This is the OAuth2 API Key for ConnectWise API access

5. Click Save Configuration.

6. Rewst will do a quick validation of your input. Once completed, you'll see a new section beneath the configuration form for organization mapping. Complete your mapping as desired.

Got an idea for a new integration? Rewst is constantly adding new integrations to our integrations page. Submit your idea or upvote existing ideas here in our Canny feedback collector.

Actions and endpoints

For more on how actions work in Rewst, check out our introductory actions documentation here.

Category	Action	Description
Companies	List Companies	Gets a list of all companies (clients) in ConnectWise ASIO
Endpoints	List Computers	Gets a list of all endpoints (devices) across all companies
Endpoints	Get Computer Devices	Gets detailed information about a specific computer including hardware, software, and configuration
Endpoints	List Computer Drives	List drives for a specific computer
Endpoints	Get Computer Services	List a computer's services
Device Groups	List Groups	Gets a list of all device groups (both static and dynamic)
Custom Fields	List Extra Data Field(s)	Gets a list of all custom field definitions across all entity types
Custom Fields	Get Computer EDFs	List extra data fields from the specified computer
Custom Fields	Update Extra Data Field	Updates custom field values for a specific endpoint
Custom Fields	Get Client EDFs	List extra data fields from the specified client
Custom Fields	Get Location EDFs	List extra data fields from the specified location
Custom Fields	Update Location EDFs	Updates extra data fields for a specific location
Custom Fields	Update Client EDFs	Updates extra data fields for a specific client
Automation	List Shell Scripts	Gets a list of shell scripts
Automation	List Scripts	Gets a list of scripts
Automation	List Tasks	Gets a list of tasks
Automation	Schedule Task	Schedule a task on target endpoints
Patching	Get Computer Patching Stats	Retrieve an individual computer's patching statistics
Generic Request	ConnectWise ASIO API Request	Generic action for making authenticated requests against the ConnectWise ASIO API