# \[PROD - TASK] Duo: Get User Counts

This workflow queries Duo Security to retrieve a comprehensive count of users across all client accounts, serving as a critical building block for MSPs to automate billing, license management, and security compliance reporting. It's particularly valuable for MSPs who bill per user, need to verify MFA deployment completeness, or must generate regular security compliance documentation for clients requiring multi-factor authentication. Technically, the workflow functions by first listing all Duo accounts, then retrieving all users from the Duo platform, and finally merging this data to generate accurate user counts that can feed into reporting systems, PSA tools, or client-facing dashboards.

This workflow contains 7 tasks.

### Inputs

This subworkflow has no inputs.

### Outputs

* **automation\_log**: Standardized Rewst automation log
* **duo\_user\_count**: List of DUO companies and their counts.

### Key tasks

* **build automation log**: Logging
* **get\_user\_count**: Data retrieval
* **duo\_list\_accounts**: Duo integration: List Accounts
* **duo\_list\_users**: Duo integration: List Users
* **BEGIN**: Core integration: noop

### Jinja examples

#### Example 1

```jinja
{{ CTX.accounts.response }}
```

Used in setting the duo\_accounts alias.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rewst.help/documentation/automations/subworkflows/prod-task-duo-get-user-counts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.