November 22nd, 2024 - Marketplace Update

Explore the new changes to the Marketplace in the last week!

This can be anything from new crates, enhancements, or bug fixes!

New crates and enhancements

• Rewst: User Onboarding

  • Added contact_id to workflow input so users using the workflow as a wrapper can specify the field used in initial ticket creation.

  • Deployed refactored version of Configure Out of Office Mailbox crate.

  • Deployed refactored version of Amend Mailbox Permissions crate.

Bug fixes and chores

• Get and Set Org Variables

  • Changed the Connectwise Automate and Kaseya VSA transition custom conditions to switch based on their correct identifiers. Were previously set to datto_rmm.

Coming soon!

• App Builder Apps

  • Operational Analytics Portal - aggregates data from various tools and outputs actionable insights for MSPs to further streamline operations.

  • Forms Portal - allows employees and clients to easily access the necessary Rewst forms based on granular permissions.

  • All-In-One Client Portal - The portal transforms service delivery by empowering clients to instantly self-serve common IT requests —not just submit tickets.

• Top 10 crates - Improving success rates and implementing Rewst Best Practice

  • Alert when Mailbox Quota Full

  • Detailed MFA Reporting

  • Refactor of Change a Users Password form. (just needs QA)

  • Refactor of Identify DUO users in Bypass Mode. (just needs QA)