September 8, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

General News

• The AMA has been moved up an hour to accommodate our friends in the UK👍

  • Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1:15pm EST

  • Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1:15pm EST

  • Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1:15pm EST

  • Thursdays: ROC AMA @ 11am EST

• Join us in our new Cluck-U Discord channel if you have any questions, comments, or concerns!

Cluck U and Documentation Updates

Cluck University

• Added new Electives section under Cluck University - New content to come!

• Added an Extending the Power Of Rewst Workflows Page with content talking about Completion Handlers

• Chow Time: Added Updated Rewst 104 video made by our very own Legend - Eddie Chow

Documentation

• Open Mic - September 1st Video and Page Added

• Added Navigating The Microsoft-Led Transition to GDAP Page

• Updates and Fixes

  • Added missing July 14th Open Mic Video

  • Added missing August 18th Open Mic Video

  • Fixed some Integration Typos

Tickets

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

• A discussion with a ROC engineer that doesn't result in a fix on first discussion

• If you have a call to troubleshoot, create workflows or other ROC work

• For all onboarding or expansion work

• If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.