August 4, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

General News

• As a reminder, our new training is as follows:

  • Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1pm EST

  • Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1pm EST

  • Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1pm EST

  • Thursdays: ROC AMA @ 12pm EST

• Join us in our new Cluck-U Discord channel if you have any questions, comments, or concerns!

Cluck U and Documentation Updates

Documentation

• Open Mic - July 28th Video and Page Added

• Updated the Getting Started Section:

  • Updated the Intro Page

  • Updated Rewst Platform Overview Video

  • Updated the Rewst Terminology Page

  • Added Video for Demystifying Process Automation

  • Added Video for Identifying what to Automate

  • Updated Relationships on the Platform Page

  • Updated Hello World Video

  • New Video on how to scope automation coming soon!

• Added Actions in Rewst Documentation

• Added Core Actions Documentation

• Added Existing Crates Page (with more updates to come!)

• Updates:

  • Fixed Links on the front page

  • Removed incorrect page under Forms best practices

  • Updated Microsoft CSP Authorization Best Practices

  • Updated Organization Variables Page to add JumpCloud

Tickets

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

• A discussion with a ROC engineer that doesn't result in a fix on first discussion

• If you have a call to troubleshoot, create workflows or other ROC work

• For all onboarding or expansion work

• If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.