June 27th, 2025 - Marketplace Update
Bug fixes and chores
Fixed client-side crash by replacing NULL id with empty string in failure option generation (SC56708)
Updated PowerShell to search by UPN if no match on samAccountName (SC56570)
Modified option generator for PSA contacts to include a
default
key based on org var (SC56184)Corrected transition logic from
desk_phone_number
tomobile_phone_number
(SC57980)Adjusted supervisor option generator and removed redundant action (SC51204)
Added a update ticket on failure transition to update the ticket with the failure data and workflow result
Removed ticket status override so Halo handles default update (SC55709)
Added Jinja to include removed licenses in final ticket update (SC58745)
Added public note action for Halo PSA ticket update (SC58330)
Rewst: User Onboarding
Excluded guest accounts using filter
userType ne "Guest"
(SC28968)
OpenAI Ticket Sentiment Analysis
Prevented Priority field from updating when not included in config (SC54878)
Fixed JinjaEvaluationException on cron when email_addresses is a list (SC57833)
Alert on Expiring App Reg Secrets
Fixed incorrect Company ID being set on created ticket (SC34139)
Google: User Onboarding
Handled case where there are no organization units in create user action (SC58430)
GWS and Microsoft: Onboard and Offboard
Improved approval flow input parsing to support list, comma-separated string, or single email string (SC55660)
Multiple
Replaced manual CSV override with cron-updated MS template CSV (SC53613)
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