# August 25, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

<details>

<summary><strong>General News</strong></summary>

* [We've updated the times on our Rewst 104 \~ 106 training to give a 15-minute break between](https://calendly.com/cluck-u):&#x20;
  * Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1:15pm EST
  * Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1:15pm EST
  * Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1:15pm EST
  * Thursdays: ROC AMA @ 12pm EST
* Join us in our new [Cluck-U Discord channel](https://discord.com/channels/936789089703845988/1121465945295167588) if you have any questions, comments, or concerns!

</details>

<details>

<summary><strong>Cluck U and Documentation Updates</strong></summary>

**Cluck University**

* Added links to relevant videos on the [Rewst 101 page](https://docs.rewst.help/updates/cs-and-training-updates/2023-training-updates/broken-reference).

**Documentation**

* [Open Mic - August 18th Video and Page Added](https://docs.rewst.help/updates/roc-open-mics/roc-open-mics-north-america/2023-roc-open-mics/august-18th-2023-info-nuggets-and-jinja-burgers)
* Updates and Fixes
  * Updated [Connectwise Pods documentation](https://docs.rewst.help/updates/cs-and-training-updates/2023-training-updates/broken-reference) to include steps for Adding Pods to Tickets
  * Fixed some broken links on the front page
  * Fixed the IT Glue Documentation link on the [IT Glue Integration Setup Page](https://docs.rewst.help/documentation/integrations/integration-guides/it-glue-integration-setup).
  * Fixed the Workflow and Crate links on the [Rewst Terminology Page](https://docs.rewst.help/updates/cs-and-training-updates/2023-training-updates/broken-reference).
  * Fixed Broken links on [Actions in Rewst page](https://docs.rewst.help/documentation/automations/actions-in-rewst).
  * Fixed code snippet and formatting errors on the [Dynamic Options and Inputs page](https://docs.rewst.help/documentation/automations/forms/intro-to-forms).
  * Removed broken links on the [Workflow Notes page](https://docs.rewst.help/updates/cs-and-training-updates/2023-training-updates/broken-reference).
  * Fixed Broken Rewst platform links on all integration setup pages.
  * Various punctuation and formatting fixes on all the integration setup pages.

</details>

<details>

<summary><strong>Tickets</strong></summary>

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

* [ ] A discussion with a ROC engineer that doesn't result in a fix on first discussion
* [ ] If you have a call to troubleshoot, create workflows or other ROC work
* [ ] For all onboarding or expansion work
* [ ] If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.

</details>


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