# December 20, 2024: MFA Updates, Onboarding, Vehicle Status & Bookings

### **Join Live!**

Join us live every Friday at 3 pm EST!

[Download the Calendar Invite here](https://engine.rewst.io/webhooks/custom/trigger/02eb02e2-1177-43d9-9e13-8547414979fc/c47fdd7f-4075-47a8-ba92-94e790e67c06?request_type=open_mic_link&)!

## Latest Open Mic Video Recording

{% embed url="<https://youtu.be/lwizSUDcTzg>" %}

### Contents of the Recording:

🎤 AI Aharon kicks off the Open Mic.

🛠️ Pizza delivers updates on integrations, including the IT Portal and region expansions for Datto PSA and Auvik.

📋 JP showcases updates to OpenAI ticket workflows and reintroduces the detailed MFA Enforcement Reporting Crate.

📊 Dan demonstrates the revamped MFA reporting crate with HTML and CSV export options for better insights.

💡 Eddie-cation updates highlight new certifications, upcoming Roost Foundation Boot Camps, and office hours for 2024.

🚗 CJ and Kyle share their custom vehicle status app, integrating API data with Verizon Connect to streamline service calls.

📈 Brandon walks through an innovative new client onboarding workflow, linking ConnectWise, GDAP, and Intune automation.

📅 Sam demos a cost-effective Microsoft Bookings workflow to streamline scheduling and reduce reliance on external tools.

<details>

<summary><strong>How to Get Help</strong></summary>

* 💬 Chat (Discord): [https://discord.gg/rewst​​](https://discord.gg/rewst%E2%80%8B%E2%80%8B)
  * Private #{{ msp }} channel
  * \#the-kewp
* 🎫 Submit Tickets to: <the_roc@rewst.io>
* 📝 Feature Request + Integration Requests: <https://rewst.canny.io/>

**CLUCK UNIVERSITY – REWST TRAINING:**

* 👨‍🏫 Live Instructor-Led Training: <https://calendly.com/cluck-u/>
* 🏁 Rewst Foundations Training: <https://docs.rewst.help/cluck-university/rewst-foundations-10x>
* ▶️ On-demand Videos: <https://docs.rewst.help/cluck-university/rewst-foundations-10x>

**DOCS:**

* 🥚 Rewst Docs: <https://docs.rewst.help>
* ⛩️ Jinja Docs: <https://jinja.palletsprojects.com/>

**KEY LINKS:**

* 📝 Feature Request + Integration Requests: <https://rewst.canny.io/>

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rewst.help/updates/roc-open-mics/roc-open-mics-north-america/2024-roc-open-mics/december-20-2024-mfa-updates-onboarding-vehicle-status-and-bookings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
