End user portal

End user portals, like all Prebuilt Apps, are currently available by request only. To request Prebuilt Apps, send us a message in your dedicated Discord support channel.

The end user portal is built around self-service automation, letting you manage tasks independently while still maintaining the ability to log tickets for more complex needs. With 24/7 access to essential automations, this portal reduces reliance on service desk calls and streamlines operations for both you and your end users.

Features

• Manage group memberships

• Onboard employees

• Offboard employees

• Reset passwords

• Reset accounts

• Log tickets for other requests

• View tickets that have been submitted, along with their status

• Export reports

Crate prerequisites for end user portal setup:

• User Onboarding

• User Offboarding

• Reset Locked Accounts

• Change A User's Password

• Add or Remove Group Membership

Integration prerequisites for end user portal setup:

• View tickets feature

  • PSA: Connectwise PSA, Datto Autotask, Halo PSA

• Create ticket feature

  • PSA: Connectwise PSA, Datto Autotask, Halo PSA

Custom branding with Rewst's Style Customization Crate

As a bonus, you can customize your End User Portal by unpacking our App Builder - Create Branding Variables Crate, which lets you update all of your Prebuilt Apps without manual CSS edits for a professional, client-ready appearance.

• Apply consistent branding across all apps

• Input hex codes, upload logos, and select themes to apply at the MSP or client level

Feedback

You tell us what comes next! If you're a current user of our End User Portal, send us your feedback on current features, desired features, and any bugs you encounter in this feedback collection form.