For the complete documentation index, see llms.txt. This page is also available as Markdown.
App Builder Prebuilt Apps: End user portal
End user portals, like all Prebuilt Apps, are available by request only. To request Prebuilt Apps, send us a message in your dedicated Discord support channel.
The end user portal is built around self-service automation, letting you manage tasks independently while still maintaining the ability to log tickets for more complex needs. With 24/7 access to essential automations, this portal reduces reliance on service desk calls and streamlines operations for both you and your end users.
Features
Manage group memberships
Onboard employees
Offboard employees
Reset passwords
Reset accounts
Log tickets for other requests
View tickets that have been submitted, along with their status
Integration prerequisites for end user portal setup:
View tickets feature
PSA: Connectwise PSA, Datto Autotask, Halo PSA
Create ticket feature
PSA: Connectwise PSA, Datto Autotask, Halo PSA
Custom branding with Rewst's Style Customization Crate
As a bonus, you can customize your End User Portal by unpacking our App Builder - Create Branding Variables Crate, which lets you update all of your Prebuilt Apps without manual CSS edits for a professional, client-ready appearance.
Find this Crate in the Crate Marketplace section of your Rewst platform.
Apply consistent branding across all apps
Input hex codes, upload logos, and select themes to apply at the MSP or client level
Troubleshoot the end user portal
Validation errors
The End User Portal has several workflows built in from Crates. A validation error typically occurs when an unsynced workflow shares the same name as one being cloned into the environment. If an unsynced workflow exists, at minimum rename it to avoid conflicts.
The other cause of validation errors is usually from support access not being enabled.
