# April 25, 2025: From Guesswork to Gold – Automating Client Profitability with Precision

### **Join Live!**

Join us live every Friday at 3 pm EST!

[Download the Calendar Invite here](https://engine.rewst.io/webhooks/custom/trigger/02eb02e2-1177-43d9-9e13-8547414979fc/c47fdd7f-4075-47a8-ba92-94e790e67c06?request_type=open_mic_link&)!

## Open Mic Video Recording

{% embed url="<https://youtu.be/-XCdZ-fs9r4>" %}

### Contents of the Recording:

* 🎤 Aharon covers why the Open Mic exists, emphasizing the value of asking questions to succeed in automation.
* ⛳ Ashe gives a fun update about being away last week and teases upcoming Flow conference perks for regulars.
* 📦 JP announces new marketplace features including SuperOps RMM support, a duplicate account detection crate, and upcoming PSA support.
* 🧳 Danial shares highlights from Robin Robbins and details new integrations with Notion, Slide, Cork, and Asana, plus UI and bug fixes.
* 📘 Eddie celebrates user certifications, announces the Jinja course release, and shares documentation and training updates.
* 📊 Danial presents a detailed client profitability tracking workflow using PowerShell and subworkflows for automated agreement updates.
* 🤖 Daniel (with an E) demonstrates a Teams bot that assigns tickets based on SLA urgency, streamlining tech workflows using subworkflows and adaptive cards.
* 🗂️ Craig shares a solution using PythonAnywhere and Flask to pull CSV data from Ingram and convert it into SQL-ready JSON for analysis.
* 💾 Jonathan shows how he uses VS Code and PowerShell to update Rewst templates via webhook, massively speeding up modular app development.
* 🔄 A brief discussion follows on leveraging PowerShell and automation growth, with Danial mentioning success using Rewst's custom integration feature for Domotz.
* 🧠 Community questions close the session, including one about Mass360 and general API integration troubleshooting.
* 🛫 The outro wraps with excitement for the upcoming Flow event and appreciation for the community's organic use of PowerShell.

<details>

<summary><strong>How to Get Help</strong></summary>

* 💬 Chat (Discord): [https://discord.gg/rewst​​](https://discord.gg/rewst%E2%80%8B%E2%80%8B)
  * Private #{{ msp }} channel
  * \#the-kewp
* 🎫 Submit Tickets to: <the_roc@rewst.io>
* 📝 Feature Request + Integration Requests: <https://rewst.canny.io/>

**CLUCK UNIVERSITY – REWST TRAINING:**

* 👨‍🏫 Live Instructor-Led Training: <https://calendly.com/cluck-u/>
* 🏁 Rewst Foundations Training: <https://docs.rewst.help/cluck-university/rewst-foundations-10x>
* ▶️ On-demand Videos: <https://docs.rewst.help/cluck-university/rewst-foundations-10x>

**DOCS:**

* 🥚 Rewst Docs: <https://docs.rewst.help>
* ⛩️ Jinja Docs: <https://jinja.palletsprojects.com/>

**KEY LINKS:**

* 📝 Feature Request + Integration Requests: <https://rewst.canny.io/>

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rewst.help/updates/roc-open-mics/roc-open-mics-north-america/2025-roc-open-mics/april-25-2025-from-guesswork-to-gold-automating-client-profitability-with-precision.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
