Last updated 3 months ago
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Explore what new changes the Training team has made in the last week.
Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1:15pm EST
Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1:15pm EST
Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1:15pm EST
Thursdays: ROC AMA @ 11am EST
Join us in our new if you have any questions, comments, or concerns!
Cluck University
Added a feedback and credit form to the Rewst Foundation Pages
Added text summaries for all the for our partners who prefer reading over video
Chow Time: Added Updated Rewst 102 and Rewst 103 videos made by our very own Legend - Eddie Chow
Added How to Scope an Automation video in the Getting Started Section
Added a Workflow Tips & Tricks video to Getting Started, focusing on documenting your workflows, using multi-select, and favoriting actions
Added page to highlight Resources to Getting Started
Updates and Fixes
Updated wording and formatting on the Rewst Terminology page in Getting Started
Documentation
Added a
Updated
Add instructions for unpacking a Crate on the
Added IT Glue Access Information on the
Updated the wording on the
Updated Support note in
Fixed incorrect information on Least Privilege Access Requirements for the ConnectWise Manage Integration Page
Added missing images to Page
Fixed Rewst Script Run Powershell file name for download on
With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!
A discussion with a ROC engineer that doesn't result in a fix on first discussion
If you have a call to troubleshoot, create workflows or other ROC work
For all onboarding or expansion work
If a call results in a new workflow idea or request
If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.
