ROC support

ROC Support Operating Hours:

Monday thru Friday 4AM to 9PM Eastern

How to Log a Ticket

To log a ticket, we have various channels available to you

• You can send a message to our team via your private customer channel in Discord. We aim to respond to these messages within 60 minutes

• Use the command to create a ticket from a message. This will alert our support team and they will respond as quickly as possible.

• Email us at [e-mail]

Our Commitment

We're committed to providing you with an excellent support experience. If you would like to speak with a member of the ROC Leadership team, please visit our Contact Resources page for all the details you need.

Questions?

If you have any questions about this process, feel free to tag a member of the ROC in Discord or via our Contact Us page. We're here to help!