Sept 27, 2024: 3 Examples of Automations that Help with Ticket Management

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Open Mic Video Recording

Contents of the Recording:

🎤 Aharon intros the Open Mic.

🔄 Nick gives Dev updates.

📦 Danial provides Crate Marketplace updates.

📚 Brandon shares Education updates.

🎙️ Tanner shows an automation that updates the season and episode numbers for his podcast episodes.

🎫 Will demos a workflow that updates tickets by adding the company to the ticket.

⚙️ Logan shows how he consolidated multiple triggered workflows into one.

🌍 Devin demos a workflow for creating exceptions in regional-based conditional access.

📦 RJ shows a workflow that retrieves a FedEx tracking label and updates the associated ticket.

❓ Q&A with Tim Fornett.

How to Get Help

• 💬 Chat (Discord): https://discord.gg/rewst​​

  • Private #{{ msp }} channel

  • #the-kewp

• 🎫 Submit Tickets to: [e-mail]

• 📝 Feature Request + Integration Requests: https://rewst.canny.io/

CLUCK UNIVERSITY – REWST TRAINING:

• 👨‍🏫 Live Instructor-Led Training: https://calendly.com/cluck-u/

• 🏁 Rewst Foundations Training: https://docs.rewst.help/cluck-university/rewst-foundations-10x

• ▶️ On-demand Videos: https://docs.rewst.help/cluck-university/rewst-foundations-10x

DOCS:

• 🥚 Rewst Docs: https://docs.rewst.help

• ⛩️ Jinja Docs: https://jinja.palletsprojects.com/

KEY LINKS:

• 📝 Feature Request + Integration Requests: https://rewst.canny.io/