January 6th 2023 - Capacity Alert - Your Inbox is at 99%

This call is for people who are:

• Interested in building their own workflows

• Wanting to stay on top of new developments

• Want to learn more about Rewst and participate in the community

• We will talk about the platform, news, some training, and any Q&A.

• As always, feel free to unmute and interrupt us, this is an interactive call!

Contents of the recording

Contents of the Call

As always, we get an update from our fearless Dev Team leader and CTO Nick who talks about a TON of new features and updates that are coming to the platform.

In todays Open Mic on the ROC side, we talk about the new mailbox quota feature and how to use it to alert on mailboxes that are over a certain threshold.

We also look at a workflow to deal with a common issue of closing tickets when an agent comes back online from the RMM

Finally, we take some questions from the group around upcoming ROC/Dev work and general queries!

How to get help from the ROC

How to get help - Engage the ROC in Slack - Email support coming soon! - [FUTURE] Live chat in the app - Would this be helpful to people? - Documentation - https://rewst.help - Feature Requests - https://rewst.canny.io/

Learning Topic

• Demos