Using Webhook Triggers


Webhook triggers are an effective way to kick off a workflow with context from external systems. By sending an API request to a webhook trigger, Rewst will fire the workflow and include any data and/or queries included in the request.

Getting Started with Trigger Setup

  • Go to Rewst.

  • Select Workflows > Create.

  • Enter a workflow name, like My First Webhook Trigger.

  • Click Submit to proceed to a blank workflow creation screen.

  • Add a single no-op action to the canvas, name it BEGIN and then click Publish to save your workflow. (No other actions are needed, as we will just be working with triggers.)

Accessing Trigger Configuration

Click the lightning bolt icon at the top to Add Trigger.

Creating up the Trigger

  • Name & Enable your trigger.

  • Choose the trigger type Core - Webhook

Setting Trigger Parameters

The following parameters are available for editing:

  • Allowed Methods

    • Used to define which HTTP request method is accepted by the trigger. Attempting to send a request with a method not in this list will result in an error

  • Include Raw Body

    • Whether to include the raw string sent in the request body in the results as raw_body

  • Response Body

    • Content to return in response body. {{ REQUEST }} may be used to access request data.

  • Response Headers

    • HTTP headers to include in response. {{ REQUEST }} may be used to access request data.

    • TIP: Set your content type here if returning a specific format of data, such as text\html

  • Response Status

    • HTTP status to return in response. {{ REQUEST }} may be used to access request data.

  • Secret Key

    • Required to Wait For Results. This value must be included in the header as x-rewst-secret when making calls to this webhook. You will receive a 401 if this field is filled out and the secret key is not provided when making the request. Secrets can be defined in the Organization Variables section of the UI

  • Wait for Results

    • If true, calls to the trigger endpoint will redirect to a results endpoint that will return the output of the workflow.

Accessing Data in a Webhook Trigger Request

When a Webhook receives a request, it will include data received in the following schema:


Data can then be pulled from this as context variables. For example, to access the value for "test" sent to the webhook as:

    "test": "Hello, World!"

The value can be accessed at {{ CTX.body.test }}.

Similarly, if a URL parameter is sent as ?test=Hello, this can be accessed at {{ CTX.params.test }}

Anatomy of a Webhook URL

Webhook URLs are formatted consistently using the triggger ID and organization ID. The format is as follows:{{ Trigger ID }}/{{ Organization ID }}

Using this information, you can craft webhook links on the fly for organizations a webhook trigger is enabled for. This may be useful for invoking certain workflows using links in a PSA ticket note or email, for example

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