Twilio Integration Setup
This Integration supports multiple instances
Check out the instructions to set up multiple instances here.
Overview
When you first sign up with Twilio, you have one account, your main account; however, you can also create subaccounts. Your main account will have an Account SID and Auth Token that Rewst will use to authenticate. When using Twilio actions within workflows, you can specify the Account SID to be used for a particular action.
Setting up the API account
Log in to the Twilio Console.
Copy your main Account SID and Auth Token.
Configuring the Integration
Log in to the Rewst platform.
Click on the "Integrations" menu on the left sidebar.
Click or search for "Twilio".
Enter your main Account SID and Auth Token from step 2 in "Setting up the API account".
Setting up the Messaging Service
Log in to the Twilio Console.
Go to Messaging -> Services
Click Create Messaging Service
Type Rewst in the messaging service-friendly name
Click Create Messaging Service
Click add sender
Select Phone Number
Click Continue
Select the phone number you would like to SMS from Rewst
Click Add phone numbers
Click Step 3 Set up integration
Click Complete Messaging Service Set up
Click View My New Messaging Service
Copy the Messaging Service SID
Configure the Rewst Organizational Variables
Log in to the Rewst platform.
Go to Configuration -> Organization Variables
Configure Messaging Service SID
Click the add button (+ icon)
Set the following for your organization variable
Name:
messaging_service_sidValue: Your Messaging Service SID
Category: general
Organization: Select your organization
Click save (checkmark icon)
Configure Send SMS to User
Click the add button (+ icon)
Set the following for your organization variable
Name:
send_sms_to_userValue:
1Category: general
Organization: Select your organization
Click save (checkmark icon)
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