N-able N-central Integration Setup

This guide provides an overview of the N-able N-central RMM Integration.

There are a couple of special caveats to note, listed below.

N-central Required Version

The new REST API endpoints are only available on N-central with a version of 2023.9 or above. Contact your N-able Representative to be upgraded where applicable.

SOAP vs REST Integration

We currently have the "N-able (SOAP)" integration and "N-central (REST)" integration listed in our integration list. The SOAP integration is now deprecated and where possible, you should utilize only the REST Integration.

Integration Setup

  1. Navigate to the User Management page in N-able N-central (Administration > User Management > Users)

  2. Create a new user specifically for API Access

  3. On the Access Groups and Roles tabs, ensure that you give relevant access to the API user as required by your automations.

  4. In the User Details tab, ensure the box "MFA Not Required" is checked

  5. In the API Access tab, ensure the box "API Only User" is checked, which stops the user from logging into the N-able N-central UI

  6. Click the "Generate JSON Web Token" button and copy the API Key field in the integration

Running Powershell via RMM - Script Setup

In order to run Powershell on devices via the RMM, you must create the Script in your N-able repository and enable it's access for use over the API, as per N-able Security Policies.

  1. Navigate to Configuration > Scheduled Tasks > Script/Software Repository

  2. Click Add > Scripting on the top menu button

    1. Name the Script Rewst (Powershell) so you know what it's used for

      Enter a description on the script task

    2. Download the PS1 file below and select it for the File Name field

    3. It should automatically add the filename to the Command Line Params box below

  3. On the list of scripts, search for the one you just created. Scroll to the right columns and change to toggle for "API Access" to On.

  4. Make a note of the Repository ID in the next column over

  5. Navigate to your Organization Variables in Rewst and create a new one called nable_rewst_powershell_script_id with a value of that ID

The ORG Var is only currently required as there is no way to search for a script with the existing API Endpoints

Current Limitations

Required: Preferred DC Organization Variable

There is currently no way to identify a Domain Controller via the N-able REST API, which means you must manually set the hostname of the preferred DC. You can do this using the Organization Variable form that was discussed during your onboarding. The end result will be an Org Var called preferred_domain_controller and a value of the hostname of that client's DC.

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