Datto RMM Integration Setup

This document outlines the requirements and setup for the Datto RMM integration.

This Integration supports multiple instances

Check out the instructions to set up multiple instances here.

Requirements (pre-Rewst)

There are a few requirements for the Datto RMM integration to work that need configuring by you as the MSP. To start, you will need to import the Datto RMM CPT file for on-prem scripts to run.

The CPT file can be found here:

For instructions on importing a CPT file into Datto RMM refer to Datto's documentation: Importing a Component

Instructions if the CPT file is blocked or doesn't download

If the above file doesn't download, you can download the zip file below. Use the following instructions to convert the file to a CPT:

Mac Instructions

  1. Right-click the zip file.

  2. Click Get Info.

  3. Go to Name & Extension.

  4. Change the name to Rewst Script Run Powershell.cpt.

  5. Click Use .cpt when prompted.

Windows Instructions

  1. Right-click the zip file.

  2. Click Rename.

  3. Change the name to Rewst Script Run Powershell.cpt.

  4. Click Use .cpt if prompted.

Setting up the API account

Please refer to Datto's documentation for enabling the API for your org if you have not enabled it already.

You will need an API-enabled user for your integration setup in the next steps. We recommend creating a new user named Rewst for this.

Integration

Once you have created an API account, you will need to configure the integration within the Rewst platform.

Follow the below steps to configure a new integration:

  1. Log in to the Rewst platform.

  2. Click on the "Integrations" menu on the left sidebar.

  3. Click or search for "Datto RMM".

  4. Complete the form with the details you created.

  5. Click Save.

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