TD Synnex Stellr integration

If you’re new to integrations in Rewst, read through our introductory integration documentation .

What does the TD Synnex Stellr integration do?

Our TD Synnex Stellr integration enables automation of supply chain and business processes. Use the TD Synnex Stellr API within Rewst workflows to manage subscriptions, customers, and vendors.

Set up the TD Synnex Stellr integration

Set up steps in TD Synnex

Log in to ECexpress with your reseller account information.
Click the tile on the screen to access StreamOne Stellr.
Navigate to Integration > Developer Resource.
Click Go to Developer Portal.
Click your profile in the top-right corner.
Navigate to My Account > Client Credentials.
Choose whether you want to use the Sandbox or Production environment.

Copy the Client ID and Client Secret and store them somewhere secure. You'll need these for further set up steps in Rewst.

Set up steps in Rewst

Navigate to Configuration > Integrations in the left side menu of your Rewst platform.
Click on the integration tile to launch the configuration setup page.
Under Parameters, enter the information copied from Synnex into the relevant fields:
1. Client ID
2. Client Secret
3. Region
In the Enable Sandbox? drop-down selector, choose if you will be using the Sandbox environment, with True for yes and False for no.
Click Save Configuration.

Synnex Integration Limitations

Note that in order to purchase licences via the New User Employee automation, you must follow the below instructions

The Problem

When you purchase a licence, we validate the number of licences that are available in the Microsoft Tenant - the Graph API returns the quantity, SkuID and a couple of other properties related to the licence.

When you need to purchase a licence via your distributor, such as Synnex, we need to match that licence to the product and/or subscription in the distributor. Some distributors have a way to say the XYZ SkuID is the ABC Subscription which then allows us to match, and therefore update the relevant subscription.

Currently, Synnex does not have a way for us to match the licence in M365, to their own product or subscription.

The Fix in Theory

This limitation on the Synnex end, means we have to give you a choice about which subscription you want to update. There are benefits here, such as you being able to select the NCE Annual Sub vs the NCE Monthly Sub.

The fix is to use a field on the New User form that returns the subscriptions from Synnex itself, and choose which is the relevant sub you want to update.

The Actual Fix

There is a single requirement, an Org Variable to be created either at the MSP Level (with default ticked) or an Org Var created at the customer level. The former means that the field will appear for all customers, the latter will just appear for the single org you select.

Step 1: Create the Org Var

Org Variable Name: licencing_choose_subscription

Org Variable Value: 1

Step 2: Choose the Subscription

Once the Org Var has been created, navigate to the New User form as normal. You will notice a new field, as outlined in the image below.

Note there is a limitation on only being able to select a single licence at this stage, so we correctly increase the correct sub.

Ensure that you correctly select the Direct M365 License Assignment, which is from the M365 tenant itself and reflects the quantity. In License Subscription, ensure that you select the Sub returned from Synnex that matches the one you want to increase.