Webhooks and parameters

Trigger instant actions and customize your workflows with webhooks and parameters.

Module overview

🥚 Webhooks instantly trigger workflows the moment new information arrives, eliminating the need for constant checks. In this module, you’ll learn how webhooks keep your automations up-to-date in real-time and how parameters let you customize workflows to handle data dynamically.

Video (4:23 minutes)

Module summary

What are webhooks?

A webhook is like a notification that triggers a workflow as soon as an event happens—no need to constantly check for updates.

Example: When a customer submits a support ticket, a webhook instantly sends that information to Rewst, starting the workflow right away.

How do webhooks work?

Webhooks follow a simple process:

1. An event happens (e.g., a new ticket is submitted).

2. The webhook sends a message (called a payload) to a URL.

3. A workflow is triggered based on that message.

This real-time process keeps workflows efficient and responsive.

What are parameters?

Parameters are like fill-in-the-blank options that make workflows adaptable.

Example: Instead of hardcoding a date, you can use a parameter like ReminderDate to customize it each time the workflow runs.

Why they work together

Webhooks deliver data to workflows, and parameters use that data to customize actions. Together, they make workflows more flexible, reusable, and real-time—keeping your automations efficient and dynamic.

Action items

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