Change a User’s Password Crate
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If you’re new to Crates, read through our introductory Crate documentation here. Find this Crate in our Crate Marketplace.
Our Change a User’s Password Crate uses a form-driven submission to change a user’s password in any environment: on-prem, hybrid, or Entra. Select an existing ticket, or a new one will be created to document the change. Select a generated password, or enter one manually.
Efficiently change a user’s password
Consistently document the change
PSA integration must be set up
RMM integration must be set up
default_psa org variable set
default_rmm org variable set
Navigate to Crates > Crate Marketplace in the Rewst platform.
Search for Change a User’s Password.
Click on the Crate tile to begin unpacking.
Ensure that you have the required org variables setup for the Crate. Ready org variables will have a checkmark next to them under the Required Org Variables section, as seen in the screenshot below. An org variable without a check mark will still need to be set up before proceeding with unpacking the Crate. When confirmed, click Unpack Crate.
Click Continue.
Click Unpack.
Integration overrides will automatically be added during the Crate's unpacking process.
Navigate to Automations > Workflows.
Search for User: Change Password
.
Click into the workflow.
Select View Direct URLs under the Trigger Configuration submenu.
Copy the associated URL of the company you will be using to test the Crate.
Open that URL in a new browser window.
Choose a user to use for your test. Fill out the form, then click Submit.
If you experience a PSA or RMM error, make sure you have set the org variables default_psa and default_rmm. For any other error, please reach out to the ROC.
Got an idea for a new Crate? Rewst is constantly adding new Crates to our Crate Marketplace. Submit your idea or upvote existing ideas here in our Canny feedback collector.
Click next to the trigger name to edit the trigger.
View the workflow results by clicking from the workflow. If the Crate is functioning correctly, your results log won't contain errors.