One of the most difficult parts of automation is knowing what you want to automate.
As we at Rewst always say, you cannot automate a process that doesn't already exist.
However at Rewst we strive to work with our community to help all MSPs, and our amazing community has helped us to create a list of the most common processes that MSPs automate with their integrations.
This list is by no means exhaustive, but it is a great starting point for any MSP looking to automate their processes. The items on this list are not necessarily built already but are meant as a way to get you inspired (see what we did there with the page title?) to start thinking about what you want to automate.
Account and Data Consistency Management
Ensure consistent and standardized data across platforms by automating the setup of customer accounts.
Automatically synchronize client names between Rewst and Sophos, eliminating the need for manual adjustments or TenantName overrides.
Streamline the initial stand-up of customer accounts, verifying data consistency and adherence to established standards.
Efficiently create customers, users, and other necessary entities within Sophos, ensuring a seamless onboarding process.
Alert Management and Security Compliance
Build workflows to effectively handle alerts and ensure security compliance measures are in place.
Enable proactive alerting when tamper protection is disabled, ensuring prompt action and maintaining security standards.
Policy and Resource Management
Streamline policy and resource management within Sophos, ensuring consistency and efficiency.
Create, read, update, delete, reset, and clone policies and their settings.
Manage endpoint groups and their members, including the ability to assign or unassign endpoints and servers.
Assign and update policies for specific user groups, endpoints, and endpoint groups efficiently.
Retrieve protection statuses per device, providing valuable insights into the security posture of individual assets.
