Harness the power of Jira to enhance your application's capabilities within Rewst


The Jira integration allows you to manage and update Jira tickets seamlessly within your application. This documentation provides a comprehensive guide on how to set up and use the Jira integration effectively.

OAuth 2.0 Authentication

The Jira integration uses OAuth 2.0 for authentication and authorization. This allows secure access to your Jira instance.


The integration requests the following OAuth scopes:

  • read:me

  • read:jira-user

  • read:jira-work

  • write:jira-work

  • manage:jira-project

  • manage:jira-configuration

  • manage:jira-webhook

Refresh Tokens

The integration uses refresh tokens to maintain access. If the access token expires, it uses the refresh token to obtain a new one.

Cron Job for GDPR Compliance

To comply with GDPR data management regulations, the Jira integration requires periodic calls to specific endpoints. This is achieved through a Cron Job that runs every 7 days. Here's an overview of this process:

  • The Cron Job calls an endpoint with up to 90 client Cloud IDs per call.

  • If no action is required for an account, it returns a 204 response.

  • If deletion requests are necessary, the Cron Job initiates the deletion of pack configurations, action options, and other Atlassian user-specific data.

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