CrushBank integration

If you’re new to integrations in Rewst, read through our introductory integration documentation here.

What does the CrushBank integration do?

Our CrushBank integration enables the automation of ticket categorization and prioritization analysis. Use the CrushBank API within Rewst workflows to automate tasks such as analyzing ticket text for sentiment and prioritization and document enrichment.

Set up the CrushBank integration

Set up steps in CrushBank

1. Log in to your CrushBank account

2. Navigate to the Admin tab.

3. Locate your Client ID and Client Secret in the Company Info section. Copy the values and store them somewhere secure. You'll need this information for further steps in Rewst.

Set up steps in Rewst

1. Navigate to Configuration > Integrations in the left side menu of your Rewst platform.

2. Search for CrushBank in the integrations page.

3. Click on the integration tile to launch the configuration setup page.

4. Under Parameters, enter the information copied from Crushbank into the relevant fields.

5. Click Save Configuration.

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Actions and endpoints

For more on how actions work in Rewst, check out our introductory actions documentation here.

Category	Action	Description
Analyze	Analyze	Analyze text for categorization and prioritization using CrushBank's AI
Generic Request	CrushBank API Request	Generic action for making authenticated requests against the CrushBank API