# September 15, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

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<summary><strong>General News</strong></summary>

* The Cluck U team will be meeting next week for more awesome education planning! But don't worry, we have some awesome updates for self-service. Here is the updated live schedule for next week:
  * Monday:
    * [Rewst 101: Laying the Foundations of Automation](https://calendly.com/cluck-u/rewst-101) @ 12 p.m. ET (No change)
  * Wednesday:
    * [Cluck University AMA / Office Hours](https://calendly.com/cluck-u/roc-ama) @ 1:15 p.m. ET (Special day/time)
  * Friday:
    * [Rewst 102: Building Basic Workflows](https://calendly.com/cluck-u/rewst-102) @ 12 p.m. ET (Special day/time)
  * Join us in our new [Cluck-U Discord channel](https://discord.com/channels/936789089703845988/1121465945295167588) if you have any questions, comments, or concerns!

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<summary><strong>Cluck U and Documentation Updates</strong></summary>

**Cluck University**

* We've added more self-service features to provide more value to those taking training on the [Cluck University](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference) pages, including:
  * A [signup for the welcome package](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference), including an email and schedule for live training.
  * Get Credit forms for each course where you can give feedback and validate your understanding!
  * Added a [Foundations Certification](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference) sign-up page!

**Documentation**

* [Open Mic - September 8th Video and Page Added](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/roc-open-mics/roc-open-mics-north-america/2023-roc-open-mics/september-8-2023-special-guest-automation-from-down-under)
* [Added Huntress Integration Setup Page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/huntress-integration-setup)
* [Added an Actions & Endpoints page for IT Glue](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)
* Added alternative download instructions for [Datto RMM](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/datto-rmm-integration-setup) PowerShell cpt file
* Added [Date-Time Comparisons Jinja Page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/jinja/common-jinja-examples/date-time-comparisons)
* Added [Block Scope Jinja page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/jinja/common-jinja-examples/block-scope)
* Added [Jinja Macros Jinja page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/jinja/common-jinja-examples/jinja-macros)
* Added note about signing up for the Australian Open Mic on the [Resources page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)
* Updates and Fixes
  * Updated steps and added images to the [Auvik Integration Setup](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/auvik-integration-setup) page.
  * Updated steps and added images to the [ConnectWise Automate Integration](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/connectwise-automate-integration-setup) Setup page.
  * Updated [IT Glue Integration Setup](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/it-glue-integration-setup) page.
  * Fixed Typo on [Datto RMM](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/datto-rmm-integration-setup) page.
  * Fixed Typo on [Kaseya VSA](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/kaseya-vsa-integration-setup) page
  * Updated List Comprehension title to "[Working with Lists](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/jinja/use-cases-and-best-practices/jinja-lists)"
  * Updated [Internal Rewst Jinja](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/jinja/internal-rewst-jinja-examples) Examples!
  * Added "What is meant by the term "Workflow Wrapper" when discussed by the ROC team?" section to the [FAQ page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference).

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<summary><strong>Tickets</strong></summary>

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

* [x] A discussion with a ROC engineer that doesn't result in a fix on first discussion
* [x] If you have a call to troubleshoot, create workflows or other ROC work
* [x] For all onboarding or expansion work
* [x] If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.

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