# June 9, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

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<summary><strong>General News</strong></summary>

* Updates to the Getting Started Section of Documentation is coming soon:
  * New videos on identifying and scoping out business process automation
* Rewst 105 to be scheduled soon

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<summary><strong>Cluck U and Documentation Updates</strong></summary>

* [Ingram Micro Cloud Integration](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/configuration/integrations/integration-guides/ingram-micro-integration-setup) Doc added
* [New Prebuilt Automations](https://github.com/RewstApp/gitbook/blob/main/gitbook/external_docs/updates/cs-and-training-updates/broken-reference/README.md) section in rewst.help
  * Incoming Crate and Workflow Docs incoming
* Company filter information added to Datto page
* Added initial least privledged access information for:
  * Pax8
  * ITGlue
  * Connectwise Automate
* Open Mic - June 2nd Video and Page Added
* Bugfixes:
  * Fixed outdated workflow name in Connectwise Pod Documentation
  * Updated formatting in the Conditional Access Best Practices Documentation

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<summary><strong>Tickets</strong></summary>

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

* [ ] A discussion with a ROC engineer that doesn't result in a fix on first discussion
* [ ] If you have a call to troubleshoot, create workflows or other ROC work
* [ ] For all onboarding or expansion work
* [ ] If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.

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