June 23, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

General News

Cluck U and Documentation Updates

Documentation

• Open Mic - June 16th Video and Page Added

• Sophos Integration

• Sophos Get Inspired

• How to Embed a Form into an iFrame

• How to Add Time Saved to a Workflow

• Workflow Listeners

• General Updates and Bugfixes:

  • Updated How to Clone a Form Doc

  • Updated Halo Integration Setup Page

  • Updated Datto Integration Setup Page

  • Updated IDP Setup for New User Add

Cluck U

• Rewst 104 Page Exercises fixes

• Rewst 101 updates live with some hands-on exercises to come! Sign Up Here!

• Incoming:

  • Rewst 105 + 106 are content complete and will be scheduled in the coming weeks!

Tickets

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

• A discussion with a ROC engineer that doesn't result in a fix on first discussion

• If you have a call to troubleshoot, create workflows or other ROC work

• For all onboarding or expansion work

• If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.