# August 4, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

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<summary><strong>General News</strong></summary>

* [As a reminder, our new training is as follows](https://calendly.com/cluck-u):
  * Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1pm EST
  * Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1pm EST
  * Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1pm EST
  * Thursdays: ROC AMA @ 12pm EST
* Join us in our new [Cluck-U Discord channel](https://discord.com/channels/936789089703845988/1121465945295167588) if you have any questions, comments, or concerns!

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<summary><strong>Cluck U and Documentation Updates</strong></summary>

**Documentation**

* [Open Mic - July 28th Video and Page Added](https://docs.rewst.help/updates/roc-open-mics/july-21st-2023-transform-er-s-jinja-in-disguise)
* [Updated the Getting Started Section](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/support-and-community/getting-started):
  * Updated the Intro Page
  * Updated Rewst Platform Overview Video
  * Updated the Rewst Terminology Page
  * Added Video for Demystifying Process Automation
  * Added Video for Identifying what to Automate
  * Updated Relationships on the Platform Page
  * Updated Hello World Video
  * New Video on how to scope automation coming soon!
* [Added Actions in Rewst Documentation](https://app.gitbook.com/o/mdGoyUomPKsvu1TSazxc/s/AQQ1EHVcEsGKBPVHmiav/)
* [Added Core Actions Documentation](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/automations/actions-in-rewst/core-actions)
* [Added Existing Crates Page](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/crates/existing-crate-documentation) (with more updates to come!)
* Updates:
  * Fixed Links on the front page
  * Removed incorrect page under Forms best practices
  * Updated Microsoft CSP Authorization Best Practices
  * Updated Organization Variables Page to add JumpCloud

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<summary><strong>Tickets</strong></summary>

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

* [ ] A discussion with a ROC engineer that doesn't result in a fix on first discussion
* [ ] If you have a call to troubleshoot, create workflows or other ROC work
* [ ] For all onboarding or expansion work
* [ ] If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.

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