# August 11, 2023 - Training Update

Explore what new changes the Training team has made in the last week.

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<summary><strong>General News</strong></summary>

* As you all know by now, Eddie Chow is taking over for this update. So first of all, thank you, Eddie, for making this a brandwich deluxe next week.
* Huge shout out to all the engagement in the Cluck U Discord channel this week, helping us find bugs and updates on the docs Site!
* [As a reminder, our new training is as follows](https://calendly.com/cluck-u):
  * Mondays: Rewst 101 @ 12pm EST + Rewst 104 @ 1pm EST
  * Tuesdays: Rewst 102 @ 12pm EST + Rewst 105 @ 1pm EST
  * Wednesdays: Rewst 103 @ 12pm EST + Rewst 106 @ 1pm EST
  * Thursdays: ROC AMA @ 12pm EST
* Join us in our new [Cluck-U Discord channel](https://discord.com/channels/936789089703845988/1121465945295167588) if you have any questions, comments, or concerns!

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<summary><strong>Cluck U and Documentation Updates</strong></summary>

**Documentation**

* [Open Mic - August 4th Video and Page Added](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/roc-open-mics/roc-open-mics-north-america/2023-roc-open-mics/august-4th-2023-aharon-on-a-plane)
* The entire docs.rewst.help Site has been audited and updated to fix the following errors across every page:
  * Missing Images
  * Broken Links
  * Missing Integration Actions
  * Missing Pages
* Add[ Tips and Tricks](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference) Page for Building Workflows
  * [Workflow Notes](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)
  * [Multiselect](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)
  * [Favorite Actions](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)

**Cluck University**

* Added sign-up link and a new page for [Rewst 101](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)
* Added the [Rewst 105 video](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/updates/cs-and-training-updates/2023-training-updates/broken-reference)

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<summary><strong>Tickets</strong></summary>

With the ROC now using Halo for their ticketing system, this is when you should find a ticket created for you!

* [ ] A discussion with a ROC engineer that doesn't result in a fix on first discussion
* [ ] If you have a call to troubleshoot, create workflows or other ROC work
* [ ] For all onboarding or expansion work
* [ ] If a call results in a new workflow idea or request

If you'd like to manually create a ticket yourself, review the "Rewst Support" section at the bottom of this page.

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