# App Builder Prebuilt Apps: End user portal

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End user portals, like all Prebuilt Apps, are available by request only. To request Prebuilt Apps, send us a message in your dedicated Discord support channel.
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The *end user portal* is built around self-service automation, letting you manage tasks independently while still maintaining the ability to log tickets for more complex needs. With 24/7 access to essential automations, this portal reduces reliance on service desk calls and streamlines operations for both you and your end users.

<figure><img src="https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2FoHhFuLCUOx9X9zCMlW6f%2Fimage.png?alt=media&#x26;token=4904a5f7-25df-47a7-926a-7e722bc1911c" alt=""><figcaption></figcaption></figure>

### Features

* Manage group memberships
* Onboard employees
* Offboard employees
* Reset passwords
* Reset accounts
* Log tickets for other requests
* View tickets that have been submitted, along with their status
* Export reports

### **Crate prerequisites for end user portal setup:**

* [User Onboarding](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/app-builder/prebuilt-apps/broken-reference) Crate
* [User Offboarding](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/crates/existing-crate-documentation/user-offboarding-v2) V2 Crate
* [Reset Locked Accounts](https://app.rewst.io/marketplace/crates/7cd396a6-89e5-4d7a-b57d-70a97c71fa22) Crate
* [Change A User's Password](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/crates/existing-crate-documentation/change-a-users-password-crate) Crate
* [Add or Remove Group Membership](https://docs.rewst.help/~/revisions/VmxzEdeNWvX54TqYxxOB/documentation/crates/existing-crate-documentation/add-or-remove-group-membership-crate) Crate

### **Integration prerequisites for end user portal setup:**

* View tickets feature
  * PSA: Connectwise PSA, Datto Autotask, Halo PSA
* Create ticket feature
  * PSA: Connectwise PSA, Datto Autotask, Halo PSA

### Custom branding with Rewst's Style Customization Crate

As a bonus, you can customize your End User Portal by unpacking our App Builder - Create Branding Variables Crate, which lets you update all of your Prebuilt Apps without manual CSS edits for a professional, client-ready appearance.\ <br>

<figure><img src="https://1835401289-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAQQ1EHVcEsGKBPVHmiav%2Fuploads%2F1R3s1rJhAKaWsGzgjseK%2FScreenshot%202025-08-08%20at%204.40.40%E2%80%AFPM.png?alt=media&#x26;token=96696c2b-2ef5-426d-bc60-47178823a7c9" alt="" width="309"><figcaption><p>Find this Crate in the Crate Marketplace section of your Rewst platform.</p></figcaption></figure>

* Apply consistent branding across all apps
* Input hex codes, upload logos, and select themes to apply at the MSP or client level