December 6, 2024: Mastering Patch Management, Budget Alerts, and Ticket Assignments

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Latest Open Mic Video Recording

Contents of the Recording:

🎤 Aharon kicks off the Open Mic.

🛠️ Danial shares Dev updates, highlighting BitDefender and Connect Secure V4 integrations and upcoming migrations.

📋 Jen demonstrates an SOP for automating ticket assignments in ConnectWise, simplifying project management.

📈 Damon showcases a project budget alerting workflow, integrating updates into Slack for easy tracking.

🔧 Brian walks through a patch management automation, addressing common issues in ConnectWise RMM.

🤝 Community conversations focus on key insights into HTML generation, ChatGPT use cases, and advice for overcoming technical barriers without a developer background.

How to Get Help

• 💬 Chat (Discord): https://discord.gg/rewst​​

  • Private #{{ msp }} channel

  • #the-kewp

• 🎫 Submit Tickets to: [e-mail]

• 📝 Feature Request + Integration Requests: https://rewst.canny.io/

CLUCK UNIVERSITY – REWST TRAINING:

• 👨‍🏫 Live Instructor-Led Training: https://calendly.com/cluck-u/

• 🏁 Rewst Foundations Training: https://docs.rewst.help/cluck-university/rewst-foundations-10x

• ▶️ On-demand Videos: https://docs.rewst.help/cluck-university/rewst-foundations-10x

DOCS:

• 🥚 Rewst Docs: https://docs.rewst.help

• ⛩️ Jinja Docs: https://jinja.palletsprojects.com/

KEY LINKS:

• 📝 Feature Request + Integration Requests: https://rewst.canny.io/