November 29th, 2024

Explore the new changes to the Marketplace in the last week!

This can be anything from new crates, enhancements, or bug fixes!

New crates and enhancements
  • Halo Support Added to '[Rewst Master] PSA: Get Service Tickets' Subworkflow

    • Extended the subworkflow to integrate with Halo PSA, allowing users to retrieve service tickets seamlessly.

  • Expanded 'Create GDAP Relationship' Subworkflow

    • Modified the subworkflow to include non-CSP customers, enabling broader customer relationship management.

  • Updated Marketplace Description for Contact Sync Feature

    • Revised the Crate marketplace description to accurately reflect the ability to sync contacts from on-premises Organizational Units (OUs).

Bug fixes and chores
  • Resolved Workflow Failure When 'Manage Ticket' Has No Notes

    • Fixed an issue where the ticket categorization workflow would fail if no notes were present in the 'Manage Ticket' section.

  • Fixed User Onboarding Failure Caused by Listener Issue

    • Addressed a problem where the user onboarding process was failing due to a malfunctioning listener.

  • Updated 'psa_no_ticket_item' Implementation in Halo Tickets

    • Corrected the implementation to ensure proper handling of tickets without items in Halo.

  • Corrected Path Error in 'Run PowerShell on Org DC' Action

    • Fixed an issue where the action would take an incorrect path if the Device_Name was null.

  • Adjusted 'Create Service Ticket - Datto' Action to Use Only Active Contacts

    • Modified the action to exclude inactive contacts, ensuring that service tickets are created only for active contacts.

  • Modified Pax8 Extra License Removal Process

    • Updated the process to ignore 'Microsoft_Teams_Exploratory_Dept' when removing extra licenses, preventing unintended license removals.

  • Restored Missing Context in ConnectWise Technician Toolkit

    • Fixed the issue where the context (CTX) was missing, enhancing the toolkit's functionality.

  • Removed Hardcoded Site Name in 'Halo Create Ticket' Action

    • Eliminated the hardcoded site name to allow dynamic site assignment when creating tickets in Halo.

  • Fixed 'Ticket Type Not Set' Error During Halo Ticket Creation

    • Resolved an error that occurred when the ticket type was not specified during the creation process in Halo.

  • Fixed 'Get All OUs' Option Generator

    • Addressed issues with the option generator not retrieving all Organizational Units correctly.

  • Corrected Transition in Offboarding Workflow for ADSync Check

    • Fixed a faulty transition related to the ADSync check within the offboarding workflow.

  • Fixed 'Check for Existing User' Functionality

    • Resolved an issue where the system failed to locate existing users during verification checks.

  • Corrected Transition Logic in 'Bulk Move Users to Specified OU' Workflow

    • Fixed the transition logic to ensure users are moved correctly in bulk operations to specified OUs.

  • Fixed Active Directory Sync Failure During User Offboarding

    • Addressed a synchronization failure with Active Directory that occurred during the user offboarding process.

  • Fixed Input Configuration Bug in '[ROC] RMM: Run Ad-Hoc PowerShell on Computer' Subworkflow

    • Resolved a bug in the input configuration, enhancing the execution of ad-hoc PowerShell commands on computers.

Coming soon!
  • App Builder Apps

    • Operational Analytics Portal - aggregates data from various tools and outputs actionable insights for MSPs to further streamline operations.

    • Forms Portal - allows employees and clients to easily access the necessary Rewst forms based on granular permissions.

    • All-In-One Client Portal - The portal transforms service delivery by empowering clients to instantly self-serve common IT requests —not just submit tickets.

  • Top 10 crates - Improving success rates and implementing Rewst Best Practice

    • Alert when Mailbox Quota Full

    • Detailed MFA Reporting

    • Refactor of Change a Users Password form. (just needs QA)

    • Refactor of Identify DUO users in Bypass Mode. (just needs QA)

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