# March 20, 2026 - Marketplace update

<details>

<summary><strong>New Crates</strong></summary>

[CIPP Alert Triage Crate](/documentation/crates/existing-crate-documentation/cipp-alert-triage-crate.md) - This new Crate automates processing CIPP alerts with tenant/message exclusions, auto creates/updates PSA tickets, and provides a configuration form for per-org mappings and rules.

</details>

<details>

<summary><strong>Bug fixes and chores</strong></summary>

#### Crates

* [Microsoft: User Onboarding](/documentation/crates/existing-crate-documentation/microsoft-user-onboarding-crate-v2.md)
  * Updated the Jinja in filter\_product to check for Nonprofit Staff Pricing - New Commerce Experience.
* [Alert On Users Without MFA Enforced](/documentation/crates/existing-crate-documentation/alert-on-users-without-mfa-enforced-crate.md)
  * Updated `check_trigger_type` to detect webhooks based on the ref attribute.
* [Microsoft Subscription Renewal Alerts](/documentation/crates/existing-crate-documentation/microsoft-subscription-renewal-alerts-crate.md)
  * Updated Jinja for `expiring_subscription` to exclude suspended status.
  * PSA: Check if Existing Ticket now checks in NinjaOne.
  * Freshdesk and ServiceNow now retrieve existing tickets using closedFlag and Ticket Summary.
* [Rewst Microsoft GDAP Assistant](/documentation/crates/existing-crate-documentation/rewst-microsoft-gdap-assistant-crate.md)
  * Added CTX.active\_relationships check before withitems to avoid errors when no active relationships exist.
* [Alert on AV/EDR Coverage Gaps](/documentation/crates/existing-crate-documentation/alert-on-av-edr-coverage-gaps-crate.md)
  * Fixed newline comment handling and typo; enhanced Create Ticket
    * fallback to initial\_description, support assignee\_id; added cc\_emails, tags, initial\_description\_html; use contact\_id, parent\_ticket\_id); removed unnecessary set\_variables and moved company\_id->ORG.VARIABLES.ninja\_org\_id fallback into create\_ticket.
* [Microsoft: User Offboarding](/documentation/crates/existing-crate-documentation/microsoft-user-offboarding-crate.md)
  * Added conditional: if input has @ use -Filter against UserPrincipalName; else use -Identity for SAMAccountName.
* [Amend Mailbox Permissions](/documentation/crates/existing-crate-documentation/amend-mailbox-permissions-crate.md)
  * Disabled custom trigger in \[Rewst] EXO: Manage Mailbox Permissions using \[ROC] Crate and kept the trigger synced from crate-dev.

#### Kits

There were no updates to kits this week.

#### Subworkflows

There were no updates to subworkflows this week.

</details>

<details>

<summary><strong>Coming soon</strong></summary>

CIPP Microsoft Desired State Standards Compliance Crate

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.rewst.help/updates/marketplace-updates/2026-crate-marketplace-updates/march-20-2026-marketplace-update.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.