October 31, 2025 - Marketplace Update

New Crates and enhancements

• 1Stream Technician Toolbox

Bug fixes and chores

• Microsoft: User Onboarding

  • Fix: pass license SKU ID as list instead of string

  • Add Copilot SKU to template and sync to client

  • Update Jinja to retrieve default orgunit with added condition

• Use OpenAI to Suggest Responses to New Tickets

  • Align transitions across PSAs; Datto uses Description when no notes; rename Halo transition

• Document BitLocker Information

  • Use org var itg_bitlocker_computer_config_type for default config_type_name with 'Computer' fallback

• Document Rewst Form URLs (ITGlue/Hudu)

  • Filter to enabled orgs in list organization action

• Rewst: User Onboarding

  • Set Task Transition Criteria Sensitivity to 1 on failure_catch noop in M365/On-Prem: Resolve Groups

Coming soon

• Per Machine Password Rotation

• Enhanced logging for the user onboarding workflow

• DropSuite Backup Monitoring

• Various DropSuite Additions

• 1Stream Technician Toolbox